I have 32 and 64 bit InstallScript MSI projects. WHen I run the uninstaller, sometimes the shortcuts (desktop, quick launch, and programs menu) are removed and sometimes not. I have seen this in both the 32 and 64 bit installs. Does anyone have a clue why the shortcuts are not removed consistently? I have a follow up on this. I modified the RemoveFile table and included all desktop, quicklaunch, and program folder shortcuts and designated they should be removed upon uninstall. Testing today showed the 64 bit shortcuts were removed, but the 32 bit remained on a 64 bit OS. IS documentation states shortcuts will be removed on uninstall that were created by the install. Having to mess with the RemoveFile table is not only redundant, but my test results show it to be a waste of time. Please, someone from IS, respond. Also, I create a folder under the Programs Menu area for my short cuts. They do appear there, but they also appear in the Start Menu area. At least that is what I think it is called. It is the box that opens up when one selects the blue MS globe in the lower left hand corner of the task bar. Why are they appearing where I don't want them? ... View more

I have an InstallScript MSI project. After I install my program, I execute it so it is an active process. I then go to the control panel to uninstall it while the process is active. When given the choice, I select to remove the appliation. I get a dialog box informing me the process is active. I select the default option which is to attempt to close the process and continue with the uninstall. The setup status dialog box appears. The text immediately above the process bar begins displaying text which I assume tells me it what is happening during the uninstall. However, the text displayed is never removed before the next line of text is displayed. Therefore, the text continues to overlay the previous text until the uninstall completes. Can anyone shed any light on what is causing this and/or how to prevent this from happening? ... View more

I copied an InstallScript MSI project to create a major upgrade. I changed the product code, the version, and the package code. I did not change the upgrade code. I created a major upgrade item to upgrade any version with the upgrade code of the original project. I selected Prompt and complete uninstall of old version. I install the old version. I run the installer for the new version. I get no prompt. It does not remove any of the previous version's files. I have followed all the steps as outlined and shown in webinars on how to create a major upgrade and it is not working. WHat am I missing? ... View more

I have an InstallScript MSI base project. It has 1 feature with one component with 1 file. I build it so the msi file is cached locally. I can install and unistall it fine - all folders and the file are removed. I created a copy of the base for an upgrade project. I changed the package code and release version. I added an additional file to the component. I created a minor upgrade and used the setup.exe from the base as the product to upgrade. I created a new release for the upgrade and set the .msi to be cached locally and set the msi command line parameters to REINSTALLMODE=vomus REINSTALL=ALL. I build the upgrade and install it. I get the dialog box expected and the upgrade works ok. The version number is bumped up and the additonal file shows up. However, when I uninstall the base project using the control panel, the folder and files delivered to the ProgramFolders (x86) are are not removed. Any thoughts on why my files and folders are not removed after a minor upgrade but uninstall fine if just the base project is installed and uninstalled? ... View more

I have an InstallScript MSI project on IS 2012 Pro SP1 with the version 2012 .NET prerequisite download. I have been asked to include the Microsoft Office PIA prerequisite. I have read the documention and thought I implemented it correctly, but I guess not. I continue to get the following error: You have choosen to download the InstallShield prerequisite files for PRQ file Microsoft Office 2010 PIA.prq. This InstallShield prerequisite does not contain download information. Here is how I implemented this. I downloaded and executed the PIARedist.exe file to gain access to the o2010pia.msi file. I copied the o2120pia.msi file to D:\Program Files (x86)\InstallShield\2012\SetupPrerequisites\Microsoft Ofiice 2010 PIA. In the Redistributables area, checked the entry for Microsoft Office 2010 PIA which showed that it was installed locally. I saved the project and built. What step(s) have I missed that I am getting the build error above? ... View more

I have an IS 2012 InstallScript MSI project. The msi file is cached. After the application is uninstalled, the application's msi file remains in C:\Users\user_name\AppData\Local\Downloaded Installations\{906323AF-3D34-4C80-A106-F47C4030D50E}. Should the uninstall remove this file and I am not implementing the project correctly? If not, is there any harm in having this file removed by Runonce upon the next system reboot? This subject is not getting much response concerning the ways to remove this file, so I will ask the followup question of: Is there a good reason to leave this file where it is after the application is uninstalled? ... View more

I have an InstallScript MSI. I want to have a single install that will install to 32 or 64 bit machiines with the same installation script. We have third party software that has 32 bit libs and 64 bit libs. The 32 bit libs have to be installed to 32 bit machines and the 64 bit libs have to be installed to 64 bit machines. I get the idea of creating 32 and 64 bit features and components. How do I configure the features and components so only the 32 bit libs are installed on 32 bit machines and only the 64 bit libs are installed on 64 bit machines.? I have included the Not VersionNT64 condition on the 32 bit feature and the VersionNT64 condition on the 64 bit feature, yet both 32 and 64 bit files are being installed. ... View more

We have Installscript MSI installs created with IS 2010 and IS 2012. Do we have to build the 2010 projects with the 2010 version of iscmdbld and the 2012 projects with the 2012 version of iscmdbld or are they interchangeble? Thanks for your feedback. ... View more

does installanywhere support the execution of custom actions written in languages, such as VB, other than java? ... View more

Is there a way to access IA variables from within a vbs script called by an Execute Script/Batch File action? ... View more