Feb 23, 2023
04:54 AM
Issue is seen on Windows 10 machine. Not server. Yes, we are able to reproduce the issue locally.
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Feb 16, 2023
07:59 AM
Thanks for responding. We do not know how to create this error. So do you think creating test project will really help? What are we trying to achieve with this activity? Do you still want us to proceed an open a support case?
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Feb 10, 2023
04:36 AM
Also, if you check the error message, we are getting an error while extracting Setup.INI file to the temporary location. Actually, we are speculating that there are other applications developed within our organizations which might also have Setup.INI as part of their installer and we think if that application did not get uninstalled correctly, it causing an issue with our application as even our application has Setup.INI. We believe this is default INI file which is included with every application installer. What we were wondering: Is there a way to change name of Setup.INI (default) to <applicationname>Setup.INI (ex: ABCSetup.INI)? That way our application's Setup.INI filename will be unique and we won't see this conflict or error while extracting this INI file to temporary location. Do you think this will solve the issue? If so, can you let us know where to find this file within our *.ism file?
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Feb 09, 2023
11:49 AM
Sorry for delay in responding! We tried all the suggestions mentioned in KB article but are still seeing the issue. Also, this machine on which we are seeing this issue is a corporate machine belonging to 1 user. Corporate admins can log in but we are unable to confirm if they are also seeing the issue as it's difficult for us to work with them to confirm this issue. We will have to have them try install this application with which we're seeing the issues. Is there anything else which we can try at our end to resolve this issue programmatically? Is there a possibility to have a remote session with someone from Flexera? Thank you for your assistance so far!
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Jan 27, 2023
03:41 PM
Issue: While installing Windows application (which we develop), one of our user is seeing an error 1152: Error extracting Setup.INI to the temporary location – see attached screenshot for more information.
Observations: Our team has found out following so:
When user experiences this issue, they can only install our Windows application from C:\Temp location. Our software’s default installation location is C:\Program Files (x86)\<Company's name>\.
This was reported previously by 2 other users. That time since it was just limited, we asked user to install via C:\Temp location and it was working as good step 3 solution.
Our team tried all resolution mentioned from various blogs on Google related with error 1152:
Uninstall previous build and delete all application related files from machine.
Did fresh installation of this Windows application
Did Disk cleanup
Tried to creating new Temp folder
None of above suggestions have worked so far. We are wanting to understand if there's a way to programmatically resolve this issue. If so, kindly share details at earliest convenience as it's impacting our ability to release our application in production.
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InstallShield 2021
Latest posts by tejas789
Subject | Views | Posted |
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398 | Feb 23, 2023 04:54 AM | |
555 | Feb 16, 2023 07:59 AM | |
569 | Feb 16, 2023 05:56 AM | |
682 | Feb 10, 2023 04:36 AM | |
693 | Feb 09, 2023 11:49 AM | |
824 | Jan 27, 2023 03:41 PM |
Activity Feed
- Posted Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 23, 2023 04:54 AM
- Posted Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 16, 2023 07:59 AM
- Posted Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 16, 2023 05:56 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 16, 2023 05:56 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 16, 2023 05:56 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 16, 2023 05:56 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 16, 2023 05:56 AM
- Tagged Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Tagged Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:37 AM
- Posted Re: Error 1152: Error extracting Setup.INI to the temporary location - URGENT, CRITICAL on InstallShield Forum. Feb 10, 2023 04:36 AM