Hi @TeriStevenson , One way that we can use here is to add the exclude collection  that is used in the Settings -> Website as a Collection condition by setting the Category security - Collections - Add the collection as exclude condition.  Any user who logs into the machine included in the collection condition will not be able to view the catalogs under that category. To set the Category Security, please refer the following documentation link - https://docs.flexera.com/appportal/2021r1/ag/Content/helplibrary/AP_CreateCatCategory.htm     ... View more

Hi @kevin_christens, We don't have an API that adds user to AD group on placing a "software request" for device where client is not installed.  This functionality is available for general catalogs (Device is not mandatory), but app portal doesn't sync general catalogs into service now. To invoke manually - you can create a general catalog in App Portal, add the AD group under Security groups (https://docs.flexera.com/appportal/2021r1/ag/Content/helplibrary/AP_CatItemProp_SecGroups.htm) and invoke Orders Api (https://docs.flexera.com/appportal/2021r1/ag/Content/helplibrary/ABAPI_OrderPkgReq.htm#appbrokerapi_3283587417_1078710) for a general catalog request.  To understand this use-case, what deployment technology is being used in the catalog to place a request from ServiceNow? Is it SCCM?  ... View more