Mar 07, 2021
09:43 AM
Thanks, but that's not it - as the dongle itself isn't recognised by Windows (am I in wrong group) - so no amount of code will detect it (although I do see what you mean - our application does see/use the dongle as per) but this is more of a physical thing. I've seen several occasions where the dongle does not show in Windows Device Manager - as Sentinel HL Key (the Sentinel HASP and Sentinel USB keys are shown).
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Feb 23, 2021
09:07 AM
I can tell you whatever you use for TIMEOUT/TIMEOUTALL in the options file on the server will make no difference - went down that rabbit hole for a while. The LM_A_TCP_TIMEOUT goes on the server as a system env var. I set mine to 180 and it seems to have worked. Even if the license times out - it'll be immediately consumed again by the client if the client is still active (correct behaviour). However, if heartbeat is lost and this timer expires - it's released.
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Feb 19, 2021
04:31 AM
Will be after approx 1 hour. There's a known issue with FlexLM losing the heartbeat and then losing count of the license.
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Feb 19, 2021
04:29 AM
Hi, we use FlexLM for license serving from a server but also via the HASP driver using USB keys. I've noticed on two occasions (and more coming I fear) that the upgrade from HASP 6.65 to HASP 7.103 is failing to install the Sentinel HL Key (it's literally not there). Yet, on other occasions (including my own test systems) it's perfectly fine. You can see the notes here on how to install and troubleshooting which I believe are the correct instructions. However, if the customer upgrades (and we've had 2 possibly 3 now) they find that in Device Manager the Sentinel HL Key simply doesn't appear (even if I turn on visibility of hidden devices). This means that LMTools can see the HostID of the key (they are FLEX=9 versions with HW 3.25) but our software does not. But, like I said, only in specific instances not all the time. Any suggestions as to what to check next please ? Thx, Mike
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Latest posts by MikeSpragg
| Subject | Views | Posted |
|---|---|---|
| 251 | Mar 07, 2021 09:43 AM | |
| 368 | Feb 23, 2021 09:07 AM | |
| 412 | Feb 19, 2021 04:31 AM | |
| 320 | Feb 19, 2021 04:29 AM |
Activity Feed
- Posted Re: Sentinel HL Key is not found in Device Manager post-windows upgrade on FlexNet Publisher Forum. Mar 07, 2021 09:43 AM
- Posted Re: When license server will free license again after lost contact to client? on FlexNet Publisher Forum. Feb 23, 2021 09:07 AM
- Posted Re: When license server will free license again after lost contact to client? on FlexNet Publisher Forum. Feb 19, 2021 04:31 AM
- Posted Sentinel HL Key is not found in Device Manager post-windows upgrade on FlexNet Publisher Forum. Feb 19, 2021 04:29 AM
