I want to add an environment variable to install with my application. I want it to install to the System area of the environment variables if the person doing the installation has administrative privileges. But if not, I want it to place the environment variable into the current User area.  I can't figure out how to accomplish this easily?! In the Environment Variables view, when you add a variable, the only option for "Type" is "System" or "User". If I choose "System" and try to install as a normal user with privileges, I get an error during the installation process, near the end about not being able to add the environment variable.  Doesn't it make sense to have an option like the registry has (and which I take advantage of) to place registry keys in HKEY_USER_SELECTABLE? That's easy! If I'm overlooking something and there is an easy way, please let me know.  Thanks, ... View more

We are required to create our installers so that our product can only be installed by an administrator. I have set the flags correct to do this and it seems to be working. The problem now is that I'd also like to create folders and files for the end-users who'll be using the software. Something like creating folders and files under "My Documents", etc. Is this possible? I understand the problem that the admin account installing the software doesn't know who the end-users are. But I was curious as I have seen other software (Visual Studio, MATLAB, etc.) where I find a "Visual Studio 20xx" folder under My Documents with subfolders and files, even though it was installed by an admin. Otherwise, what might be my options here, if any? Creating separate admin and user installs?... Thanks, ... View more

So I had a crash with Installshield 2010 a few weeks ago. I wanted to report it. I couldn't find a link on the main webpage to submit an issue, but I saw there was an Account Login section. So I filled out for an account. I received an email back saying that I couldn't get an account because I had no maintenance license. I was told that if I wanted to submit a bug report, I would have to purchase a per incident support request and if it turned out to be a legitimate bug, I would be refunded! Is this not the most ridiculous thing you've ever heard?! I would think as a pure customer feedback improvement experience, they would welcome bug reports and feature requests. Is this forum a mechanism for such reports and requests? If there is no other way to get information to Flexera, then this must be it. I've been a customer of Installshield since IS5; a long time. And yet there are things in the IDE that are still nuisances to this very day. Is this because there's no easy way to submit these type of requests?!! ... View more

So my Basic MSI project has begun to leave folders around after an uninstall. No files, just empty folders. I can't figure out why. If I install on a fresh OS install clean machine, then my app files get uninstalled perfectly. But on some machines that have been around for awhile, they do not. The only thing I have been able to discover as a clue is the registry location HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders . There are various string values here, each relating to an individual directory in my installer. Some of the values have the data column filled out with a '1', other values have the data field empty. After uninstall, only string values that have a data column value of '1' remain. What does this registry key mean and what does the data field of the values indicate? Is there a way to change it through the IDE? The other clue is that these folders are all part of components where I am using 'dynamic file linking', and including subfolders in that linking. Why might these directories not be uninstalling?! Thanks, ... View more