We took this out of the most recent release and aven on new installations the # of failures has dropped to less than 1%. ... View more

Thanks. I knew setting REINSTALLMODE in the property table was not recommended. I didn't know it would result in unexpected behavior. Changing REINSTALLMODE=amus to REINSTALLMODE=omus results in InstallValidate passing. (changed in the command line for setup.exe, that is. I've removed it from the property table) ... View more

I added REINSTALLMODE to the property table of the msi and this caused the problem without using the setup.exe. For now I'm removing the REINSTALLMODE setting (to amus) from the installer and trying a different way to get files to overwrite. I'm still wondering though, because InstallValidate fails if permissions are insufficient, if there is some system policy or UAC setting that disallows the override of REINSTALLMODE. The setup.exe and the .msi both require admin so I'm not sure why this happens on some systems (about 25% of people who try out installer). ... View more

Tried pulling the prq's and it still dies on InstallValidate. The windows installer prq went away on it's own when I pulled the other 3. I wasn't sure what brand of installshield magic had it there in the first place as i do not include an msi engine with the installer. This is a per-machine install so I'm wondering if there could be a permissions issue.?. I know InstallValidate checks permissions as well as files-in-use. Not 100% sure what else it checks. Good to know about the disk space. ... View more

Not sure if it helps: [Info] Name=INTL Version=1.00.000 DiskSpace=8000 ;DiskSpace requirement in KB [Startup] CmdLine=ProductName="My Product name" REINSTALLMODE=amus EX_INSTALL_STUDIO_ONLY=true /l* %TEMP%\my_Installation.log SuppressWrongOS=N ScriptDriven=2 ScriptVer=17.0.0.714 DotNetOptionalInstallIfSilent=N OnUpgrade=0 Product=my product PackageName=my_Installer.msi EnableLangDlg=N LogResults=N BillBoardType=2 UI=1000 DoMaintenance=N ProductCode={5A632529-6248-4B8E-86B3-ECE9C7EA21C3} ProductVersion=3.5.1.19458 LauncherName=my_Installer.exe PackageCode={2475A060-1103-4FEC-9F83-5B0501F2E50B} [Languages] RequireExactLangMatch=0x0404,0x0804 RTLLangs=0x0401,0x040d Default=0x0409 Supported=0x0409 [MsiVersion] [SupportOSMsi11] ;Supported platforms for MSI 1.1 Win95=1 Win98=1 WinNT4SP3=1 [SupportOSMsi12] ;Supported platforms for MSI 1.2 Win95=1 Win98=1 WinME=1 WinNT4SP3=1 [SupportOS] ;Supported platforms for MSI 2.0 Win95=1 Win98=1 WinME=1 WinNT4SP6=1 Win2K=1 [SupportOSMsi30] ;Supported platforms for MSI 3.0 Win2KSP3=1 WinXP=1 Win2003Server=1 [Win95] MajorVer=4 MinorVer=0 MinorVerMax=1 BuildNo=950 PlatformId=1 [Win98] MajorVer=4 MinorVer=10 MinorVerMax=11 BuildNo=1998 PlatformId=1 [WinME] MajorVer=4 MinorVer=90 MinorVerMax=91 BuildNo=3000 PlatformId=1 [WinNT4SP3] MajorVer=4 MinorVer=0 MinorVerMax=1 BuildNo=1381 PlatformId=2 ServicePack=768 [WinNT4SP6] MajorVer=4 MinorVer=0 MinorVerMax=1 BuildNo=1381 PlatformId=2 ServicePack=1536 [Win2K] MajorVer=5 MinorVer=0 MinorVerMax=1 BuildNo=2195 PlatformId=2 [Win2KSP3] MajorVer=5 MinorVer=0 MinorVerMax=1 BuildNo=2195 PlatformId=2 ServicePack=768 [WinXP] MajorVer=5 MinorVer=1 MinorVerMax=2 BuildNo=2600 PlatformId=2 [Win2003Server] MajorVer=5 MinorVer=2 MinorVerMax=3 BuildNo=2600 PlatformId=2 [0x0409] 0x0409=English (United States) 0x0411=Japanese 0x0401=Arabic (Saudi Arabia) 0x042d=Basque 0x0402=Bulgarian 0x0403=Catalan 0x0804=Chinese (PRC) 0x0404=Chinese (Taiwan) 0x041a=Croatian 0x0405=Czech 0x0406=Danish 0x0413=Dutch (Netherlands) 0x040b=Finnish 0x0c0c=French (Canada) 0x040c=French (France) 0x0407=German (Germany) 0x0408=Greek 0x040d=Hebrew 0x040e=Hungarian 0x0421=Indonesian 0x0410=Italian (Italy) 0x0412=Korean 0x0414=Norwegian (Bokmal) 0x0415=Polish 0x0416=Portuguese (Brazil) 0x0816=Portuguese (Portugal) 0x0418=Romanian 0x0419=Russian 0x0c1a=Serbian (Cyrillic) 0x041b=Slovak 0x0424=Slovenian 0x040a=Spanish (Traditional Sort) 0x041d=Swedish 0x041e=Thai 0x041f=Turkish [my_Installer.msi] CertKey=my_Installer.isc Type=2 Location=http://hudson.myCompany.net//job/windows/2729/artifact/releng/build/output//iswebsbs/my_Installer.msi CacheRoot=28 CacheFolder=Downloaded Installations [Setup.bmp] Type=0 [ISSetupPrerequisites] PreReq0=Windows Installer 3.1 (x86).prq PreReq1=Microsoft Visual C++ 2010 Redistributable Package (x86).prq PreReq2=Microsoft Visual C++ 2010 Redistributable Package (x64).prq PreReq3=Microsoft .NET Framework 3.5 SP1.prq ... View more

Hi. Thanks for the reply. Yeah, the users can actually go into their temp area, pull the downloaded msi out to their desktops and run successfully from there so I think they must have space. The setup.exe should just run the prereq's (.NET3.5SP1, vcredist2010) and run the msi with the switches below: ProductName="my product name" REINSTALLMODE=amus EX_INSTALL_STUDIO_ONLY=true /l* %TEMP%\MyInstallation.log I've actually found a machine where the .exe produces the InstallValidate error but running the msi with those same command line items works. The only other thing I can think of is that the .exe also includes billboards. I don't think that should cause a problem though. ... View more

This should be a relatively simple thing to do. Instead it looks like I'm going to have to duplicate the custom action and make sure it runs properly for install, uninstall, rollback, etc. just to hide the window. The precompile option is awesome but I can't use it because the window isn't suppressed. ... View more