Apr 21, 2020
04:28 PM
Used IS2016 for several years on a Win 7 PC. Updated computer to Win10 and IS2019. Reattached all files except Reg file initially (forgot about it) and when testing the install built/compiled in IS2019 it worked. All subsequent tests of these files (and others created under IS2016, but not yet updated to IS2019) the setup.exe won't launch now. Discovered the missed reg file and relinked, re-built and compiled and tried to test install and setup.exe still won't launch. Uninstalled 2019, reverted back to 2016, tried to test install a setup file that was not touched under IS2019 and setup.exe won't launch. At this point, not sure if the issue is IS, the Win 10 platform or something else altogether. Any help would be appreciated.
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- Posted Re: InstallShield Triage and Preliminary Troubleshooting on InstallShield Knowledge Base. Apr 21, 2020 04:28 PM