HI, I'm working with Install Shield 2013 basic msi project and I hit a problem for which couldn't find a solution yet. My problem is that I have an installer which runs an SQL script let's say "Install.sql" when installing and another SQL script "UnInstall.sql" when un-installing the application. All worked ok until some client changed the SQL Server name after installing our application. At this point when we tried to upgrade the application with a major upgrade an error "Error 27502.Could not connect to Microsoft SQL Server 'YYYYYY\SQLEXPRESS'. [DBNETLIB][ConnectionOpen (Connect()).]Specified SQL server not found. (6)". To thoroughly explain what happened I should add the below info: - the application stores in registries all the information related to the SQL Server connection string (IS_SQLSERVER_SERVER, ... , etc) so when upgrading the SQLLogin dialog would not be displayed and the SQL related properties are read from those registries. - when the client changed the SQL Serve name he changed also the SQL Server name from those registries so the registry information would be correct. The problem appear when the installer is trying to run the ISSQLServerUninstall (deferred CA) where it is trying to use the initial SQLServer name, which it is retrieved by the "ISSQLServerInitialize" CA. I read some more about and I think I've found a solution to this by using the IS_SQLSERVER_DO_NOT_USE_REG property set to 1 to not use for SQL operations the SQL registry information but the information delivered in SQLLogin dialog. Since, as I told you, I've hidden the SQLLogin dialog I wrote some CA's to set all the properties (IS_SQLSERVER_SERVER, etc) from SQLLogin dialog with the correct information stored by my application in registries on the fresh install time. Apparently the properties are set correctly until the "ISSQLServerInitialize" CA from the "Execute" section is executed and the "IS_SQLSERVER_SERVER" property value is changed to old SQL Server name. So, can anyone help understand why IS_SQLSERVER_DO_NOT_USE_REG property is not working as expected? Or I was doing some other error? ... View more

HI, I've encountered lately some very strange behavior on an Install Shield basic msi project. Shortly I want rename a file and to modify its content after copied locally but only when cetain condition is met. To do this I've wrote a 2 deferred VB custom actions and set the condition. The problem is that it seems the condition is evaluated twice and I don't know why. Let's say the condition is "IS_MAJOR_UPGRADE". The scripts should ran only when the condition is false. Presuming the installation is a Major Upgrade, looking in the log I found that at first the "IS_MAJOR_UPGRADE" property is set to "yes". Looking at my CA's they are marked to not be run do to condition "true" at the first evaluation step. But later the "IS_MAJOR_UPGRADE" property is evaluated again and it has no value this time so the condition is evaluated as "false" and my CA's are executed. Can someone expalin to me why is "IS_MAJOR_UPGRADE" property evaluated twice? And why, in case of deferred action, the execution condition evaluation is done twice? ... View more

HI all, Recently I was required to change the EULA for some installers (basic MSI) and the new files I got are ".pdf" files. So This is the question: is there any possibility to use a PDF file for License file? Or the ".rtf" is the only supported format for license files? Thank you for your help, Tibi ... View more

Hi, is there any possibility to used cashed information in case of Major Upgrade? I want to use the information I entered in the SQLLogin dialog at first installation as the default selected values in SQLLogin dialog fields. Please, I really need information about this feature. Thanks, Tibi ... View more

Which protocols use ISSQLServerValidate to check the connection to the SQL Server? TCP/IP, Shared Pipes, VIA, Named Pipes? I ask this because I tried to use ISSQLServerValidate to check the connection to a SQLExpress 2008 which had enabled only "Named Pipes" and "Shared Memory" protocols and I got an error like:"Error 27502. Could not connect to Microsoft SQL Server ....\SQLEXPRESS'. [DBNETLIB][ConnectionOpen (Connect()).]Specified SQL server not found. (6)". ... View more

I have an installer (IS2011 Premier Version 17 HotFix A) which has 4 different features (let say A, B, C and D). My problem is quite strange: I select for installatin features A, C and D. The installation ends ok but when I look into the "INSTALLDIR" I find in there also the "Feature B" folder created and some (not all) of its binaries in it. Do anyone have any idea about what can produce such an behavior? Thank you very much. ... View more