Hi @banna_k , I guess I solved the problem. In the General Information section the «Schema» property was set to 405, however in the Releases section, General tab,  another «Schema» property was set to 0 ??? I  override it to 405 like the another one and rebuild de project. Finally the error is gone. I can now start testing all the features I configured in the package. Perhaps I came back to you with others issues. Thank you! ... View more

Hi @banna_k , I've tried what you suggested but no success. I have now tried to run the installation in 4 different machines, one with msiexec version 4.5 and the others with 5.0. The error is always the  same: The MSI engine cannot be damaged in 4 different machines... It has to be something with my installation package. Some configuration item or so. I just don't know what it is. If it helps, here are the installation logs. Setupexe.log: 8-6-2019[11:29:19]: InstallShield setup.exe (Unicode) started, cmdline: /debuglog"C:\Temp\setupexe.log" /V"/L*v c:\Temp\SetupMSI.log" 8-6-2019[11:29:20]: Extracting setup.ini... 8-6-2019[11:29:20]: Extracting 'Setup.INI' to C:\Users\sendys\AppData\Local\Temp\{3A886FFB-E59C-44E1-8574-F21DAB9798A3}\Setup.INI 8-6-2019[11:29:20]: Extracting '0x0816.ini' to C:\Users\sendys\AppData\Local\Temp\{3A886FFB-E59C-44E1-8574-F21DAB9798A3}\0x0816.ini 8-6-2019[11:29:20]: Reading setup.ini from C:\Users\sendys\AppData\Local\Temp\{3A886FFB-E59C-44E1-8574-F21DAB9798A3}\Setup.INI 8-6-2019[11:29:20]: Extracting 'BetaMarker.dat' to C:\Users\sendys\AppData\Local\Temp\{3A886FFB-E59C-44E1-8574-F21DAB9798A3}\BetaMarker.dat 8-6-2019[11:29:20]: Extraction of 'BetaMarker.dat' failed 8-6-2019[11:29:20]: Extracting 'EvalMarker.dat' to C:\Users\sendys\AppData\Local\Temp\{3A886FFB-E59C-44E1-8574-F21DAB9798A3}\EvalMarker.dat 8-6-2019[11:29:20]: Extraction of 'EvalMarker.dat' failed 8-6-2019[11:29:20]: Upgrade check: checking product code {0EDF4575-AD58-410B-95F3-6BA4B124A052} 8-6-2019[11:29:20]: Extracting 'Setup.bmp' to C:\Users\sendys\AppData\Local\Temp\{3A886FFB-E59C-44E1-8574-F21DAB9798A3}\Setup.bmp 8-6-2019[11:29:20]: Extraction of 'Setup.bmp' failed 8-6-2019[11:29:20]: Default language: 2070, got code page 1252 8-6-2019[11:29:20]: Creating setup dialog... 8-6-2019[11:29:20]: GetFile: file 'SetupSig.msi', ini section 'SetupSig.msi', full path '', location 1236896 8-6-2019[11:29:20]: File to get to 'SetupSig.msi' 8-6-2019[11:29:20]: Getting file from source, 'c:\Installshield\SetupSig.msi' 8-6-2019[11:29:20]: Reboot needed: no 8-6-2019[11:29:20]: Install does not use script 8-6-2019[11:29:20]: Install does not use script 8-6-2019[11:29:25]: Attempting to launch: MSIEXEC.EXE /i "c:\Installshield\SetupSig.msi" /L*v c:\Temp\SetupMSI.log SETUPEXEDIR="c:\Installshield" SETUPEXENAME="SetupSig.exe" 8-6-2019[11:29:29]: Launch result 1, exit code 1613 8-6-2019[11:29:31]: Dumping setup.ini... 8-6-2019[11:29:31]: Section: 0x0409 8-6-2019[11:29:31]: 0x0401=Arabic (Saudi Arabia) 8-6-2019[11:29:31]: 0x0402=Bulgarian 8-6-2019[11:29:31]: 0x0403=Catalan 8-6-2019[11:29:31]: 0x0404=Chinese (Taiwan) 8-6-2019[11:29:31]: 0x0405=Czech 8-6-2019[11:29:31]: 0x0406=Danish 8-6-2019[11:29:31]: 0x0407=German (Germany) 8-6-2019[11:29:31]: 0x0408=Greek 8-6-2019[11:29:31]: 0x0409=English (United States) 8-6-2019[11:29:31]: 0x040a=Spanish (Traditional Sort) 8-6-2019[11:29:31]: 0x040b=Finnish 8-6-2019[11:29:31]: 0x040c=French (France) 8-6-2019[11:29:31]: 0x040d=Hebrew 8-6-2019[11:29:31]: 0x040e=Hungarian 8-6-2019[11:29:31]: 0x0410=Italian (Italy) 8-6-2019[11:29:31]: 0x0411=Japanese 8-6-2019[11:29:31]: 0x0412=Korean 8-6-2019[11:29:31]: 0x0413=Dutch (Netherlands) 8-6-2019[11:29:31]: 0x0414=Norwegian (Bokmal) 8-6-2019[11:29:31]: 0x0415=Polish 8-6-2019[11:29:31]: 0x0416=Portuguese (Brazil) 8-6-2019[11:29:31]: 0x0418=Romanian 8-6-2019[11:29:31]: 0x0419=Russian 8-6-2019[11:29:31]: 0x041a=Croatian 8-6-2019[11:29:31]: 0x041b=Slovak 8-6-2019[11:29:31]: 0x041d=Swedish 8-6-2019[11:29:31]: 0x041e=Thai 8-6-2019[11:29:31]: 0x041f=Turkish 8-6-2019[11:29:31]: 0x0421=Indonesian 8-6-2019[11:29:31]: 0x0424=Slovenian 8-6-2019[11:29:31]: 0x042d=Basque 8-6-2019[11:29:31]: 0x0804=Chinese (PRC) 8-6-2019[11:29:31]: 0x0816=Portuguese (Portugal) 8-6-2019[11:29:31]: 0x0c0c=French (Canada) 8-6-2019[11:29:31]: 0x0c1a=Serbian (Cyrillic) 8-6-2019[11:29:31]: Section: Info 8-6-2019[11:29:31]: DiskSpace=8000 ;DiskSpace requirement in KB 8-6-2019[11:29:31]: Name=INTL 8-6-2019[11:29:31]: Version=1.00.000 8-6-2019[11:29:31]: Section: instmsiw.exe 8-6-2019[11:29:31]: Location=instmsiw.exe 8-6-2019[11:29:31]: Type=1 8-6-2019[11:29:31]: Section: Languages 8-6-2019[11:29:31]: Default=0x0816 8-6-2019[11:29:31]: RequireExactLangMatch=0x0404,0x0804 8-6-2019[11:29:31]: RTLLangs=0x0401,0x040d 8-6-2019[11:29:31]: Supported=0x0816 8-6-2019[11:29:31]: Section: MsiVersion 8-6-2019[11:29:31]: 2.0.2600.0=SupportOS 8-6-2019[11:29:31]: 3.1.4000.2435=SupportOSMsi30 8-6-2019[11:29:31]: Section: Setup.bmp 8-6-2019[11:29:31]: Type=0 8-6-2019[11:29:31]: Section: SetupSig.msi 8-6-2019[11:29:31]: Location=SetupSig.msi 8-6-2019[11:29:31]: Type=0 8-6-2019[11:29:31]: Section: Startup 8-6-2019[11:29:31]: CmdLine= 8-6-2019[11:29:31]: DoMaintenance=N 8-6-2019[11:29:31]: DotNetOptionalInstallIfSilent=N 8-6-2019[11:29:31]: EnableLangDlg=N 8-6-2019[11:29:31]: LauncherName=SetupSig.exe 8-6-2019[11:29:31]: LogResults=N 8-6-2019[11:29:31]: OnUpgrade=1 8-6-2019[11:29:31]: PackageCode={0C64CE33-8E6A-479D-A37A-9B94B3675DE8} 8-6-2019[11:29:31]: PackageName=SetupSig.msi 8-6-2019[11:29:31]: Product=Setup 2019.01d build 1 8-6-2019[11:29:31]: ProductCode={0EDF4575-AD58-410B-95F3-6BA4B124A052} 8-6-2019[11:29:31]: ProductVersion=19.01.04 8-6-2019[11:29:31]: ScriptDriven=0 8-6-2019[11:29:31]: ScriptVer=1.0.0.1 8-6-2019[11:29:31]: SuppressReboot=N 8-6-2019[11:29:31]: SuppressWrongOS=N 8-6-2019[11:29:31]: Section: SupportOS 8-6-2019[11:29:31]: Win2K=1 8-6-2019[11:29:31]: Win95=1 8-6-2019[11:29:31]: Win98=1 8-6-2019[11:29:31]: WinME=1 8-6-2019[11:29:31]: WinNT4SP6=1 8-6-2019[11:29:31]: Section: SupportOSMsi11 8-6-2019[11:29:31]: Win95=1 8-6-2019[11:29:31]: Win98=1 8-6-2019[11:29:31]: WinNT4SP3=1 8-6-2019[11:29:31]: Section: SupportOSMsi12 8-6-2019[11:29:31]: Win95=1 8-6-2019[11:29:31]: Win98=1 8-6-2019[11:29:31]: WinME=1 8-6-2019[11:29:31]: WinNT4SP3=1 8-6-2019[11:29:31]: Section: SupportOSMsi30 8-6-2019[11:29:31]: Win2003Server=1 8-6-2019[11:29:31]: Win2KSP3=1 8-6-2019[11:29:31]: WinXP=1 8-6-2019[11:29:31]: Section: Win2003Server 8-6-2019[11:29:31]: BuildNo=2600 8-6-2019[11:29:31]: MajorVer=5 8-6-2019[11:29:31]: MinorVer=2 8-6-2019[11:29:31]: MinorVerMax=3 8-6-2019[11:29:31]: PlatformId=2 8-6-2019[11:29:31]: Section: Win2K 8-6-2019[11:29:31]: BuildNo=2195 8-6-2019[11:29:31]: MajorVer=5 8-6-2019[11:29:31]: MinorVer=0 8-6-2019[11:29:31]: MinorVerMax=1 8-6-2019[11:29:31]: PlatformId=2 8-6-2019[11:29:31]: Section: Win2KSP3 8-6-2019[11:29:31]: BuildNo=2195 8-6-2019[11:29:31]: MajorVer=5 8-6-2019[11:29:31]: MinorVer=0 8-6-2019[11:29:31]: MinorVerMax=1 8-6-2019[11:29:31]: PlatformId=2 8-6-2019[11:29:31]: ServicePack=768 8-6-2019[11:29:31]: Section: Win95 8-6-2019[11:29:31]: BuildNo=950 8-6-2019[11:29:31]: MajorVer=4 8-6-2019[11:29:31]: MinorVer=0 8-6-2019[11:29:31]: MinorVerMax=1 8-6-2019[11:29:31]: PlatformId=1 8-6-2019[11:29:31]: Section: Win98 8-6-2019[11:29:31]: BuildNo=1998 8-6-2019[11:29:31]: MajorVer=4 8-6-2019[11:29:31]: MinorVer=10 8-6-2019[11:29:31]: MinorVerMax=11 8-6-2019[11:29:31]: PlatformId=1 8-6-2019[11:29:31]: Section: WindowsInstaller-KB893803-x86.exe 8-6-2019[11:29:31]: Location=WindowsInstaller-KB893803-x86.exe 8-6-2019[11:29:31]: Type=1 8-6-2019[11:29:31]: Section: WinME 8-6-2019[11:29:31]: BuildNo=3000 8-6-2019[11:29:31]: MajorVer=4 8-6-2019[11:29:31]: MinorVer=90 8-6-2019[11:29:31]: MinorVerMax=91 8-6-2019[11:29:31]: PlatformId=1 8-6-2019[11:29:31]: Section: WinNT4SP3 8-6-2019[11:29:31]: BuildNo=1381 8-6-2019[11:29:31]: MajorVer=4 8-6-2019[11:29:31]: MinorVer=0 8-6-2019[11:29:31]: MinorVerMax=1 8-6-2019[11:29:31]: PlatformId=2 8-6-2019[11:29:31]: ServicePack=768 8-6-2019[11:29:31]: Section: WinNT4SP6 8-6-2019[11:29:31]: BuildNo=1381 8-6-2019[11:29:31]: MajorVer=4 8-6-2019[11:29:31]: MinorVer=0 8-6-2019[11:29:31]: MinorVerMax=1 8-6-2019[11:29:31]: PlatformId=2 8-6-2019[11:29:31]: ServicePack=1536 8-6-2019[11:29:31]: Section: WinXP 8-6-2019[11:29:31]: BuildNo=2600 8-6-2019[11:29:31]: MajorVer=5 8-6-2019[11:29:31]: MinorVer=1 8-6-2019[11:29:31]: MinorVerMax=2 8-6-2019[11:29:31]: PlatformId=2 8-6-2019[11:29:31]: Setup returning 1613 SetupMSI.log: === Verbose logging started: 06-08-2019 11:29:25 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\MSIEXEC.EXE === MSI (c) (B4:0C) [11:29:25:452]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg MSI (c) (B4:0C) [11:29:25:452]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg MSI (c) (B4:18) [11:29:25:468]: Resetting cached policy values MSI (c) (B4:18) [11:29:25:468]: Machine policy value 'Debug' is 0 MSI (c) (B4:18) [11:29:25:468]: ******* RunEngine: ******* Product: c:\Installshield\SetupSig.msi ******* Action: ******* CommandLine: ********** MSI (c) (B4:18) [11:29:25:483]: Machine policy value 'DisableUserInstalls' is 0 MSI (c) (B4:18) [11:29:25:499]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 MSI (c) (B4:18) [11:29:25:499]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'c:\Installshield\SetupSig.msi' against software restriction policy MSI (c) (B4:18) [11:29:25:499]: Note: 1: 2262 2: DigitalSignature 3: -2147287038 MSI (c) (B4:18) [11:29:25:499]: SOFTWARE RESTRICTION POLICY: c:\Installshield\SetupSig.msi is not digitally signed MSI (c) (B4:18) [11:29:25:499]: SOFTWARE RESTRICTION POLICY: c:\Installshield\SetupSig.msi is permitted to run at the 'unrestricted' authorization level. MSI (c) (B4:18) [11:29:25:577]: Cloaking enabled. MSI (c) (B4:18) [11:29:25:577]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (B4:18) [11:29:25:593]: End dialog not enabled MSI (c) (B4:18) [11:29:25:593]: Original package ==> c:\Installshield\SetupSig.msi MSI (c) (B4:18) [11:29:25:593]: Package we're running from ==> c:\Installshield\SetupSig.msi This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service. c:\Installshield\SetupSig.msi MSI (c) (B4:18) [11:29:25:593]: Note: 1: 1708 MSI (c) (B4:18) [11:29:25:593]: Product: -- Installation failed. MSI (c) (B4:18) [11:29:25:593]: O Windows Installer instalou o produto. Nome do Produto: . Versão do Produto: . Idioma do Produto: . Fabricante: . Êxito da instalação ou estado de erro: 1613. MSI (c) (B4:18) [11:29:25:593]: MainEngineThread is returning 1613 === Verbose logging stopped: 06-08-2019 11:29:25 === Thank you! ... View more

Hi, In General Information section I have Schema: 200, I guess It means Window Installer 2.0? On the target machine I have: msiexe.exe file version 5.0.17134.228 and another with 5.0.7601.23593 I'm confused... ... View more