Ticket no is  01916125. They created it but said they need to get DBA to enable it for old devices created before.  Also I was trying to get information about License Overdraft.  I was told that is not for Embedded (FNE) Licenses but of FNP licenses.  Is there a way to define FNE license so that a customer license can go over for a short period.  ( And enable a policy so that when they do that we get an alert so Sales could contact them. ) I remember such a concept while watching the training videos. Again this is all new to me so thanks for bearing with my trivial questions 🙂     ... View more

Hi I located that page but the example is given for local FNE license server. Is there any documentation that shows how to navigate to it at Cloud License Server (flexnetoperations.com)   I am going through documentation and trying to find it.  Cheers ... View more

many thanks!  instead of: [blah] /features/656312/clients/151451699 it was: [blah]/clients/151451699 it worked! I thought I tried that as well but I must have had something incorrect.. So I have done everything I wanted!  Now I need to set the policy to get a notification when they do this.  If you can point me to the documentation location for this, I would be set 🙂   (｡◕‿◕｡)  (づ｡◕‿‿◕｡)づ ... View more

  Finally got the REST API documentation! yes! and I got the list I wanted! 🙂   .../features   > to get the {featureid}  .../features/{featureid}/clients    >  active usage   ----< ......features/656312/clients   > gives me my active license used [ {   "id" : 465949816,   "usageKind" : "CONCURRENT_USAGE",   "client" : {     "id" : 151451699,     "hostid" : {       "hostidValue" : "ertugrul",       "hostidType" : "USER"     },     "updateTime" : "2019-09-27T17:38:29.838Z",     "servedStatus" : "NORMAL",     "machineType" : "PHYSICAL",     "trusted" : false,     "correlationId" : "b3f6a54b-ccf9-49ed-a327-0181b71d9aab",     "collectedHostIds" : "USER ertugrul",     "requestOperation" : "REQUEST",     "requestHostid" : {       "hostidValue" : "ertugrul",       "hostidType" : "USER"     },     "serverHostid" : {       "hostidValue" : "blahblah",       "hostidType" : "STRING"     },     "expiry" : "2019-10-01T06:59:59.999Z"   },   "useCount" : 1,   "reservedCount" : 0 } ] ----  ... curl -k DELETE    {blah}    ../[balhblah]/features/656312/clients/465949816     >> gives error  {   "key" : "glsErr.restNoSuchApi",   "message" : "No such REST API and METHOD combination supported: uri=REDACTED with DELETE for user (unknown)",   "arguments" : [ "uri=REDACTED", "DELETE", "(unknown)" ] }   -- curl -k DELETE   -H { blah} .../features/656312/clients/151451699 {   "key" : "glsErr.restNoSuchApi",   "message" : "No such REST API and METHOD combination supported: uri=REDACTED with DELETE for user (unknown)",   "arguments" : [ "uri=REDACTED", "DELETE", "(unknown)" ] } --- So how do I revoke this client license connection?  and is there a way to setup an automated e-mail when a license revoked this way.     ... View more

Ok that was the trick, you have to use username "admin" no matter what the actually username is.  so I got the bearer token and used it to get the features -------<< curl -k -X GET -H "Content-Type:application/json" -H "Authorization: Bearer BIGBEARGOODBEARVTQTJLRiIsImlhdCI6MTU2OTYwMzUzNSwiZXhwIjoxNTY5Njg5OTM1LCJyb2xlcyI6IlJPTEVfQURNSU4sUk9MRV9EUk9QQ0xJRU5ULFJPTEVfUkVBRCxST0xFX1JFU0VSVkFUSU9OUyIsInhzcmZUb2tlbiI6IjljOGMwNDJjLWNmOWMtNGM1NS1hYTc4LTc5MTIzM2QyNTJmZSJ9.3nmdhS-JXq1OVREcXQuOy-Bg1rF-Ilhcd1ZtjgzVgnwagKrgqMeSCEYl-0bCMnIsDBIGBROWNBEAR" https://flex[blah]-uat.compliance.flexnetoperations.com/api/1.0/instances/[blahblah]/features [ {   "id" : 656312,   "type" : "CONCURRENT",   "featureName" : "prideauthor",   "featureVersion" : "7.0",   "expiry" : "2019-09-30",   "featureCount" : 2,   "overdraftCount" : 0,   "used" : 0,   "vendorString" : "TRACLabs",   "issuer" : "TRACLabs",   "issued" : "2019-09-12",   "borrowInterval" : 604800,   "renewInterval" : 20,   "featureId" : "21rk-b6ze3",   "starts" : "2019-09-05",   "featureKind" : "NORMAL_FEATURE",   "vendor" : "TRACLABS",   "meteredUndoInterval" : 0,   "meteredReusable" : false,   "receivedTime" : "2019-09-13T00:15:11.000Z",   "concurrent" : true,   "metered" : false,   "uncounted" : false,   "uncappedOverdraft" : false,   "reserved" : 0 } ---->>>> How do I get the Devices served by this server,  (like when you go to > Devices > Device > View >ViewServed Devices  )  this will get you all the licenses that are checked out.   What I am trying to do is, find a list of all licenses checked out. Then find active ones (that is count  > 0 ) and then force that license to release back to pool. We are aware (Eric stated that this could lead to leak of authorized licenses.) But as long as we somehow find a way to get a  notification when this is done. We are ok. I am still trying to get the REST API documentation located and downloaded. Thanks again for all the help!  Really appreciate it.   ... View more

And we are really close..   I am using the password I entered however I get.  {   "key" : "glsErr.userAuthFailed",   "message" : "Authorization attempt at uri=/GlobalLicensingService/api/1.0/instances/[blahblah]/authorize failed for user userx@gmail.com (error BadCredentialsException(Bad credentials))",   "arguments" : [ "uri=/GlobalLicensingService/api/1.0/instances/[blahblah]/authorize", "userx@gmail.com", "BadCredentialsException", "Bad credentials" ] }   so I'm close.. really close  I just set the password, maybe it takes time?    ... View more

Hmmmm dreaming of Travel and Holidays here 🙂 I tried example " curl -X GET --url https://flex[blah]-uat.compliance.flexnetoperations.com/api/1.0/instances/[blahblah]/version   " and guess what ...  voila it worked.. I get a response (✿◠‿◠) ... ѽ͜ (ᵔ ̮ ᵔ)› However.. I got more questions now:) on your previous response you said first I need to authorize, and then I can list the features.. I'm stuck on authorizing.. so the url and the endpoint, I got figured. --  3. Authorize -  https://flexXXXX.compliance.flexnetoperations.com/api/1.0/instances/XXXXXXXXXXXX/authorize using a body: { "user":"admin", "password":"PasswordFromStep2Above" } where XXXXXXXXXXXX is your unique CLS ID 4. Features - https://flexxxxx.compliance.flexnetoperations.com/api/1.0/instances/XXXXXXXXXXXX/features ---- here is what I tried : curl -X GET --url https://flex[blah]-uat.compliance.flexnetoperations.com/api/1.0/instances/[blahblah]/features {   "key" : "glsErr.userAccessDenied",   "message" : "Access denied to uri=/GlobalLicensingService/api/1.0/instances/[blahblah]/features for user (unknown)",   "arguments" : [ "uri=/GlobalLicensingService/api/1.0/instances/[blahblah]/features", "(unknown)" ] } that's fair! you want to get to know me before you talk to me.. 🙂   ---- to authorize I tried : curl -i -H "Accept: application/json" -H "X-HTTP-Method-Override: PUT" -X PUT -d"user":"usernamex","password":"open sesame " --url https://flex[blah]-uat.compliance.flexnetoperations.com/api/1.0/instances/[blahblah]/authorize and I get no response.  -- I tried also  curl -i --header "Content-Type: application/json" --request POST --data '{"user":"itsme","password":"opensesame"}' https://flex[blah]-uat.compliance.flexnetoperations.com/api/1.0/instances/[blahblah]/authorize still no luck , they get no response and if I try ../features I get user access denied. So /authorize did not work.   I am guessing I have not gotten the curl parameters right. If you have any insight please ...    Cheers, and thanks again.    PS. Also could you let me know how I can find the REST API manual.  I am searching the documents haven't found it yet.            ... View more

Hi  By the same token is there a way to get this another way like using  " lmutil lmstat [-c] <blah>  " Or maybe do the API calls through curl. If so could you let me know the curl URL.   Cheers, ... View more

For the second part of the question. If I need to return a license, preferably from the Customer Portal at FlexNet Operations. (if not from producer portal) I see the Devices from Devices > View Served Devices but there there is no way to select a served device and return or remove it. On View Server page there is "Remove Licenses" or "Return Server" selections under Action. But those return the available license to another server or transfer the license back ( my terminology probably not right) But this operation basically removes a license from the CLS. My use case is as follows. User Starts the application and checks out license (in our case they have ability to checkout up to a week) Then if they quit the application their feature license is not returned. If they go to vacation let's say. They have blocked a license from use. I am trying to find a way to return that license to available licenses pool. Is there a way to do this from FlexNet Operations Portal? Or this also only available from REST API? ... View more

I created two users one as admin user at customer portal and second one as regular user. So I guess steps 1 and 2 you recommended is done.  Feature I will try these two suggestions with some quick tools. But these are going to require code changes in the product to make these REST API calls.  So there is no way to do these from the Customer Portal without REST API Calls?   Thanks again this has been really helpful ... View more

Sorry for being green on this I am just starting. So I see the devices list as https://flexnnn-uat.flexnetoperations.com/flexnet/operations/fne/hosts/list I tried the /features and /clilents/{id} endpoint but was not successful. (tried https://flexnnn-uat.flexnetoperations.com/flexnet/operations/fne/features ) Let me know if this is available only at producer portal or if it is available at end user portal as well. Also if you could send the URL for "FlexNet Embedded License Server Producer Guide” or a pdf it would help. I am searching for it and could not find it. Cheers ... View more