Flexera Community

Background Information In order to comply with your company's security policies regarding access to your vSphere infrastructure by third party vendors and/or services, you may need to properly disclose RightScale's level of access to those resources...

Background SoftLayer returns an invalid hostname or 'Connection to the gateway failed' error because it follows a naming convention for its instances and servers. Answer The correct naming convention is as follows: The hostname and domain must be al...

Background Information You try to launch an instance in EC2, but you receive an InsufficientInstanceCapacity: Insufficient capacity error message and are unable to successfully launch a server. Answer The reason you receive this error is because th...

Background You're currently using AWS CloudFormation Templates and/or Azure Resource Manager Templates for provisioning resources and want to know what kind of support RightScale offers for these cloud-native templates. Answer RightScale Plugins all...

Background Information How do you enable .htaccess files for Apache? When you create the files in directories, they do not work. Answer You will need to modify the vhost configuration files found in /etc/httpd/rightscale.d If the server is a load b...