Hi I have problems with the VCenter-Connector of Spider.  Apparently, the connector does not assign VCenter-Installations of VCenter version 7. This ends up in missing Vcenter-consumption figures in Spider. Does anyone of you have the same problem? Thanks Erich Grissemann ... View more

Dear Flexera-Team,   I face major problems with the product assignment of O365-subscriptions in Spider (updated to the actual release of Software Services and Data Collector).   The assignment of subscription Microsoft Microsoft 365 Enterprise F1 is assigned to product version  365 Enterprise F1 (Named-User) - what is wrong, as F1 was renamed by Microsoft and is now O365 Enterprise F3 - the assignment should be updated.   Furthermore, the new O365 F1 subscription from Microsoft is now named in the Spider Subscription overview M365_F1_COMM and is set to state "Ignored". That's also wrong, this subscription should be now assigned to 365 Enterprise F1 (Named-User).   Both assignments cannot be overruled by me, and I wait for an update of those assignments now in spider since January.   Can you please let me know when the assignments are corrected in the spider catalog? It is not possible for me to manage those license correctly based on the actual spider-system. Thanks Erich Grissemann ... View more

Dear Colleagues, I use the Spider Software Services latest update of December 2020. Actually it is not possible for me to register Microsoft 365 F1-Plans, as they are not present in the article catalog. When I try register license with article text "365 Enterprise F1", they refer to product version 365 Enterprise F3, which is wrong. Can you please check and let me know, when this product is availble in the article catalog? Thanks Erich   ... View more

HI Some of the spider-users in my company asked for the same feature in Spider up to now not available. For this reason, I forward this idea to the spider-team. A cool feature would be to get an eMail-notification (e.g. 30 days) before a license or a mainteance expires (by using the "valid to" date) to a generic eMail-address. Of course, it is possible to add a reminder to the object, but you must reenter a lot of information - nobody is using this function. Maybe you can implement such a notification-feature in a future spider-version. Best regards Erich Grissemann    ... View more