Apr 24, 2019
01:24 AM
1 Kudo
Finally, another workmate could contact with Flexera support on Uk (+44 (0) 870 873 6301) and they sent instructions about activation. I share this with you. _________ 1. Close the product and the activation wizard 2. Delete any file(s) with MVSN in the filename at the following location (you will need to enable hidden files and folders to see the .data and .001 files): On XP or older: C:\Documents and Settings\All Users\Application Data\FLEXnet On Vista or newer: C:\ProgramData\FLEXnet 3. Set the following registry key [HKEY_CURRENT_USER\Software\InstallShield\21.0] "OfflineTransactionPending"=dword:00000000 4. Re-launch InstallShield 2014 and if prompted, activate (xxxx-xxxx-xxxx-xxxx) _______ In my case, this solution are valid and now still working again! PS: It is very frustrating that an IT company not response a support questions by email and finally we have to call by phone... Thanks for all.
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Apr 23, 2019
10:36 AM
Hi, I run TSConfig /return, generated a request file and sent to Support@Flexera.com.... awaiting for response. I can't activate it online or offline method . It's frustrating. Thanks to all.
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Apr 17, 2019
09:52 AM
Hi, I sent an email to this email direction a few days ago without response... this situation it's very frustrating!! Thanks.
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Apr 17, 2019
02:15 AM
Hi, Yes, I receive the response file but I could not upload it. See all my steps (see attached pdf) Thank you.
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Apr 16, 2019
06:41 AM
Hi, I can´t view Get Support > Open New Case, because I staied out of contract support (I have a perpetual software license without support). I try to reactive online but I can´t uploading a response (activacion.xml) file, I dont appear this text on my screen. I have a InstallShield 2014 and you instruccions is to InstallShield2015 Thanks for you help. Regards, Pedro
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Apr 15, 2019
05:58 AM
Hi, I want to reactivate InstallShiell2014 product (I have a perpetual license, it´s a strange!!!) I tried through Online/Offline activation and doesn’t work anything...finally I sent a web request to this URL (https://flexerasoftware.flexnetoperations.com/control/inst/offlineActivation). But it doesn’t work too.I will try to write directly to support but I can´t find a web request form or email. Any ideas? Regards and thanks a lot. Pedro
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Latest posts by amartinidg
| Subject | Views | Posted |
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| 9480 | Apr 24, 2019 01:24 AM | |
| 5158 | Apr 23, 2019 10:36 AM | |
| 7014 | Apr 17, 2019 09:52 AM | |
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| 7056 | Apr 16, 2019 06:41 AM | |
| 7135 | Apr 15, 2019 05:58 AM |
Activity Feed
- Got a Kudo for Re: InstallShield Express 2014 perpetual license expired, really?. Jan 25, 2023 03:24 AM
- Posted Re: InstallShield Express 2014 perpetual license expired, really? on InstallShield Forum. Apr 24, 2019 01:24 AM
- Posted Re: InstallShield Express 2014 perpetual license expired, really? on InstallShield Forum. Apr 23, 2019 10:36 AM
- Kudoed Re: InstallShield Express 2014 perpetual license expired, really? for UtsabKarmakar. Apr 17, 2019 10:11 AM
- Posted Re: InstallShield Express 2014 perpetual license expired, really? on InstallShield Forum. Apr 17, 2019 09:52 AM
- Posted Re: InstallShield Express 2014 perpetual license expired, really? on InstallShield Forum. Apr 17, 2019 02:15 AM
- Posted Re: InstallShield Express 2014 perpetual license expired, really? on InstallShield Forum. Apr 16, 2019 06:41 AM
- Posted InstallShield Express 2014 perpetual license expired, really? on InstallShield Forum. Apr 15, 2019 05:58 AM
