Aug 26, 2020
03:33 PM
@steve_appling We use the SOAP services extensively and have not found a way to get the device history with them. We are still on-prem so we pull the data directly from the database. If that is of interest to you, I can share how we get it.
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Dec 12, 2019
02:39 PM
Hello- I'm using On-prem 2018 R1 The format of dates in FNO entitlement emails are "Dec 12, 2022" but our corporate standard format is "12 Dec 2022". We use the following merge tag to add the expiration date to the entitlement emails: [[IF TAG="ExpirationDate" VALUENOT=""]] [[ExpirationDate]] [[ELSE]] Permanent [[END ELSE]] [[END IF]] How can we change the format of the date in the emails? It would be great if there is a setting to change format throughout FNO but the immediate need to change the format of the entitlement email. Thank you.
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Nov 14, 2019
03:47 PM
It is repeatable for sure. I'm not sure of what the limit is but when FNO takes longer than 1 min. 45 secs. it returns a timeout.
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Nov 14, 2019
02:10 PM
1 Kudo
Hello @ejohnson1, I've opened Case Number: 01947612. We are on-prem w/ 2018 R1. Thank you.
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Nov 13, 2019
06:36 PM
Hello- I'm creating simple entitlements that have over 500 line items and the FNO web service times out at 1 min. 45 secs. Looking in FNO, the entitlement and line items are still getting created but is taking about 3 mins. for the operation to complete. The timeout on my connection to FNO is 15 mins. but how do I increase the execution timeout on the FNO server? Thanks.
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- Tags:
- FNO
Latest posts by eriklane_ciena
| Subject | Views | Posted |
|---|---|---|
| 401 | Aug 26, 2020 03:33 PM | |
| 346 | Dec 12, 2019 02:39 PM | |
| 911 | Nov 14, 2019 03:47 PM | |
| 916 | Nov 14, 2019 02:10 PM | |
| 932 | Nov 13, 2019 06:36 PM |
Activity Feed
- Posted Re: How to retrieve Device History using SOAP on FlexNet Operations Forum. Aug 26, 2020 03:33 PM
- Kudoed FlexNet Operations On-Premises 2020 R1 is Available for Download for cvirata. Jul 08, 2020 02:31 PM
- Posted How to change expiration date format in Entitlement e-mails on FlexNet Operations Forum. Dec 12, 2019 02:39 PM
- Posted Re: Increase FNO Webservice Timeout on FlexNet Operations Forum. Nov 14, 2019 03:47 PM
- Got a Kudo for Re: Increase FNO Webservice Timeout. Nov 14, 2019 03:14 PM
- Posted Re: Increase FNO Webservice Timeout on FlexNet Operations Forum. Nov 14, 2019 02:10 PM
- Posted Increase FNO Webservice Timeout on FlexNet Operations Forum. Nov 13, 2019 06:36 PM
- Tagged Increase FNO Webservice Timeout on FlexNet Operations Forum. Nov 13, 2019 06:36 PM
