Flexera Community

Apr 16, 2009

Hi,we have used IA 2008 Standard for a while, and 99% of the time everything works.But on the computer of one of our clients it fails to install our product.An error message box opens with the title:Java Virtual Machine LauncherAnd the text:Could not...

Apr 17, 2009

Hm, that doesn't seem to be it, either.The client says his user name is a regular one-word name without special characters...As far as we know, there is one more Java-based installer not working properly on his system (it quits with an error about "e...

Apr 17, 2009

Thanks, that might be it!We checked the IA installer build information, and everything looks OK there, but you may be on to something with the Russian OS.The Hebrew OS was a different error that basically required the user to install Java with additi...

Apr 17, 2009

Yes, we include the VM pack in our installer.Is there any external variable or file or something else that could influence anything Java related with this installer?

Apr 16, 2009

IA includes its own Java files, and our installer usually works on computers that have never had Java installed on themWe include the Java files needed for IA and also the ones needed for our application in our installer.This very same installer file...

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