Thanks and I think we have it working now. I'm a little concerned in the future though.... I know EV Code signing is really pushing to do it manually and not automated for security purposes.  I know they have clamped down on this more and more (moving to dongle from pfx file, not allowing rdp for signing etc)  In the past what we did was sign the generated exe after installshield compile time. This worked in that the smart screen filter etc passed and the exe was signed.  The problem we run into now is the setup.exe that installshield unpacks into the C:\Program Files (x86)\InstallShield Installation Information folder that gets called during uninstall or upgrades will not be signed unless done through installshield at compile time. Just curious to see in the future if they make EV code signing more and more difficult to automate, what will happen if can't sign that setup.exe? For now we are good though!  Thanks for the help.   ... View more

I was able to get things working. For some reason some of our registry entries had permissions set (I inherited this project, not sure of the history) To fix, I installed our software with logging on. The log pointed to some items while setting the ISLockPermissions. I then went to the Direct Editor> ISLockPermissions and looked for the items noted in the log. Once found I noted the permission value in the Permission column and looked for all values in the LockObject column that had the same Permission value. I then went to the Direct Editor>Registry and found the item in the Registry column that matched the LockObject. This then told me the key. Then I went to the System Configuration> Registry and navigated to the keys in the Destination computer section and right clicked on any keys with the lock symbol. I then removed the manual permissions. Everything worked fine afterwards. Thanks, ... View more

I am having the exact same issue linked to the same windows update. ... View more

Thanks for a starting point. Very new to working with installshield so I will start looking and playing around there to try and solve it. ... View more