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Errors attempting to upload files

0 0 17
Sometimes the following errors occur when attempting to upload files via the Producer Portal user interface or when submitting loadFileImage transactions. "There was an unexpected error while copying the file into master storage. (Code: SM)" or "The...
by Flexera akline Flexera

How to edit entitlements and other FlexNet Operations entities in deployed state?

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FlexNet Operations entities such as entitlements, products, suites, feature bundles, line items can be modified in the deployed state or without changing them to draft. This is controlled by the FNO settings present under "System"-->"config"-->"Fle...
by Flexera dekumar Flexera

How to stop sending emails, but only log them in FlexNet Operations email sent history

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This can be controlled by producer portal admins by selecting the settings present in FNO under System-->Config-->FlexNet Platform Server--->"Log emails in history, do not send them". The attached screenshot is for the reference to the setting. ...
by Flexera dekumar Flexera

Show entitlements with line Items having zero available copies by default in End User Portal

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This can be controlled using the FNO Producer portal administrator by selecting config present in Producer portal under System-->Config-->FlexNet Operations-->"Show Line Items with Zero Copies by Default". Below is a screenshot for reference to the ...
by Flexera dekumar Flexera

Show Product version in the Product column next after the product name in activatable line items on view device page

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This can be controlled using the FNO Producer portal settings present under "System >> Configure >> End-User Portal Setup >> Licenses Support Page" >> Hide Product Version Details. To show the Product Version, this setting must be disabled. Plea...
by Flexera dekumar Flexera

Aspera Connect Troubleshooting (High Speed Upload)

0 1 92
SummaryAspera Connect Troubleshooting (High Speed Upload)QuestionThe Aspera Connect client is failing when trying to upload files using the High Speed Upload option. How do I troubleshoot the problem?Answer1. Make sure you are using the latest vers...
by acurry Flexera Alumni (Retired)