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Roles the reason why you cannot see the report is most likely that you are logged on as a user who has not got permission to see the report. Permissions are allocated to the Roles which are associated with a user. To check this go to System – Users –...

English Some manually maintained Asset types may have custom fields. For example, mobile device may have "IMEI 2" as some mobile devices have dual SIM capability. When Importing with the excel solution, you may find that the custom field is missing. ...

Download the Spider 6.4 Technical Reference Manual here . (in German) 1 General1.1 Typographical conventions1.2 Help1.2.1 Support1.2.2 Documentation1.2.3 Training 2 Introduction2.1 Chronological order for new installations 3 GDPR requirements in Spi...

You can download the full Data Collector guide here (in English) or in here (in German) Table of Contents 1 General 1.1 Typographical conventions 1.2 Help 1.2.1 Support 1.2.2 Documentation 1.2.3 Training information 1.3 Abbreviations 2 What's ne...

SummarySometimes it happens that the hardware type in Spider Asset is not the expected one. As this is read from the BIOS/uEFI a good starting point is to determine the ChassisType of the client computer on the machine itself.SynopsisSometimes it hap...