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What happens after I submit an Idea?

What happens after I submit an Idea?

Your idea will be reviewed by our Product team within three weeks.  We will: 

  • Reach out if the Idea is unclear to clarify any questions we may have before moving the Idea out of 'New' status. 
  • Assess the Idea to ensure it is not a duplicate.  If it is, we will merge your Idea into another. 
  • Update the status of the Idea applicable to our initial assessment and alignment with strategic direction.  
  • If there is a suitable workaround your Idea may be moved into status 'Will not implement'. We will add comments to the Idea highlighting existing knowledge base/Community articles where you can get more answers. 
  • Be monitoring Ideas activity regularly to assess whether Ideas need to have their status updated.  It will be a key place we will use to assist in developing future roadmaps.  
  • You will be notified by email of all status changes to your Idea. 

Note: Your Idea will be viewable in the Ideas Portal following review by our Product Team.  Other Ideas subscribers will be able to comment and vote on your Idea once it is publicly available in the Ideas Portal. 

 

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Last update:
‎Dec 08, 2020 12:58 PM
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