What factors are taken into consideration for prioritizing Ideas for future Roadmaps?
A lot of factors go into making decisions on priority, including, but not limited to (and not in any priority order):
- Product strategy and direction
- Voting by our customer community to ascertain demand
- Direct feedback from customers during contact with our Product Management team.
- Market trends and competition
- Coverage across major vendors to cover key use cases
- Technical feasibility. For example: can we technically engineer a solution to cover the use case.
- Financial investment assessment
- Use cases that solve problems for a large customer base
- Business impact for customers
- Use cases that serve cross platform interests, especially in the case of Flexera One
If you want an update on your Idea at any stage, we encourage customers to either add comments to your Idea for our Product Team to respond to, or work with your Customer Success Manager (if you have one) to seek an update on your behalf.