How Can I Use ReachOut™ If My Product Runs as a Service Without a User Interface?
How Can I Use ReachOut™ If My Product Runs as a Service Without a User Interface?
The Usage Intelligence SDK allows you to check for messages and retrieve content from your ReachOut™ campaign as plain text or HTML. This gives you the option to display the message in any way you like within the UI, or if your product does not have an active User Interface, you can deliver the message content to the user via any communications channel that your product has access to, such as an email or a balloon notification.
When you’re creating your ReachOut™ campaign from the Usage Intelligence Dashboard, click the button to create a Manual Campaign and enter your message as plain text or else in the form of a URL. To see examples on how to set up your campaign in the Dashboard, see In-App Messaging Using Usage Intelligence ReachOut™, specifically the section Building Your First ReachOut™ Campaign > Example 3: Notifying Customers That Their Software Version Has Reached the End of Support.
More information on how to implement the manual ReachOut™ retrieval in your application can also be found in the respective documentation for your preferred platform:
