Some assets in our system were detected or created with "unknown" asset type. Is it posible to change the asset typ manually e.g. to Laptop? In the current documentation i have not found any information for handling this asset typ.
‎Aug 22, 2019 05:54 AM
Yes that is possible. Spider provides a "Asset Type Change" wizard to change the type of an asset.
The wizard can be opened by clicking the "Change type" function within the edit page of an asset.
If this function is not visible please add the permission via role administration.
‎Aug 22, 2019 08:29 AM
The AssetNo can be modified by default. It depends on customer's requirements. Both is possible: The filed is read only or can be modified. Sure the AssetNo should be unique to identify each asset. Also the rules for the auto identifer per asset type can be changed. Some customers do not distinct between different types, e.g. all assets start with A... In case of a type change, the system keeps the old AssetNo.
‎Aug 22, 2019 09:18 AM
Yes that is possible. Spider provides a "Asset Type Change" wizard to change the type of an asset.
The wizard can be opened by clicking the "Change type" function within the edit page of an asset.
If this function is not visible please add the permission via role administration.
‎Aug 22, 2019 08:29 AM
‎Aug 22, 2019 08:43 AM
The AssetNo can be modified by default. It depends on customer's requirements. Both is possible: The filed is read only or can be modified. Sure the AssetNo should be unique to identify each asset. Also the rules for the auto identifer per asset type can be changed. Some customers do not distinct between different types, e.g. all assets start with A... In case of a type change, the system keeps the old AssetNo.
‎Aug 22, 2019 09:18 AM