How to Use Revenera Support Chat to Help with InstallShield License Activation

[#1]

To help our customers expedite their license activation, we've set up a Revenera Support Chat feature in the case management portal.

To initiate a chat and get assistance with your license activation:

1. Sign into the community
2. Navigate to Get Support -> Open New Case 

   (Don't see this option? Read Linking your Community Account to your Organization )

3. Select the InstallShield product from the Product drop-down
4. Click the Chat with an Expert option when it appears 

NOTE: This feature is only for license activation assistance. If you require product assistance, please open a support case.

[BDaniels9]

1578 4558 9643 6314 6435 2894 0275 0537 5608 0954 2317 0133 3946 7539 3263 1274 3176 3505 3010 4903 1059

Can you help me activate please

[Vittal]

Dear User,

Please contact Flexera Support on chat to get your activation issue addressed, to know how to initiate chat please follow below link:

(https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Flexera-Support-Chat-to-Help-with-InstallShield/ta-p/133409)

You can also write an email to support@flexerasoftware.com along with Serial number and the above request text to get the required assistance.

Sharing  serial number on the community post is not recommended.

Regards,
Vittal

[chonnert]

I updated AdminStudio to 2019 and was able to activate it, but I don't see the install for InstallShield or the Activation Code for it. How do I get this? 

[AntonyDevassy]

Hi Team,

We do use InstallShield as one of our packaging technologies at Unisys. I would like to have a voice call with a technical team. I tried reaching out to the team on +91 80 43728825, there was no response, you can reach me on my mobile +91 8095230077. Between 4:30 PM IST to 10:00 PM IST. Agenda for the discussion would be is there an advance course on InstallShield 2022, if it were there, I would like to get more information on it. 

With regards,

Antony (antony.devassy@in.unisys.com)