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Aug 12, 2011
09:43 AM
-removeonly ignored and uninstall won't run
First time I've seen this in my years of using InstallShield starting with 6.3.
We have a product installed using InstallShield 2011 and with one machine (2003 Server), when attempting to uninstall the product with the Add/Remove Programs applet it seems to run the installer normally rather than prompting to uninstall.
I checked the registry key for the uninstall string and it's correct (with the GUID removed):
"C:\Program Files\InstallShield Installation Information\{guid-removed}\setup.exe" -runfromtemp -l0x0409 -removeonly
I checked that all the setup files do exist in the above folder. I tried running the above command directly via command-line but I get the same result. I even tried it with just the -removeonly flag and no change. It seems the -removeonly flag is ignored entirely and setup just thinks it's running for the first time rather than maintenance mode.
Has anyone experienced this before and know of a solution?
Thanks,
Jon.
We have a product installed using InstallShield 2011 and with one machine (2003 Server), when attempting to uninstall the product with the Add/Remove Programs applet it seems to run the installer normally rather than prompting to uninstall.
I checked the registry key for the uninstall string and it's correct (with the GUID removed):
"C:\Program Files\InstallShield Installation Information\{guid-removed}\setup.exe" -runfromtemp -l0x0409 -removeonly
I checked that all the setup files do exist in the above folder. I tried running the above command directly via command-line but I get the same result. I even tried it with just the -removeonly flag and no change. It seems the -removeonly flag is ignored entirely and setup just thinks it's running for the first time rather than maintenance mode.
Has anyone experienced this before and know of a solution?
Thanks,
Jon.
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Aug 12, 2011
12:04 PM
Never mind. Turns out, the setup.ilg file was missing from the uninstall folder.
Thanks,
Jon.
Thanks,
Jon.