rguggisberg
Level 13

"The server response was signed by a certificate which is no longer valid"

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Today we started receiving this popup when starting InstallShield 2019 R3.

"The server response was signed by a certificate which is no longer valid. Would you like to temporarily trust it anyway? (Not recommended.)"

I tried deleting the tmp file in my user folder as suggested in the link below, but when I start InstallShield it just creates a new tmp file and gives me the same error.

https://community.flexera.com/t5/InstallShield-Knowledge-Base/FlexNet-Connect-Software-Manager-Error-13030-Error-13034/ta-p/4061

I see no resolutions in that post. What do I need to do?

Thanks,

Ron

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1 Solution

Hi All,

 

There is an outage with  FlexNet Connect Service,respective team is looking into this.Please subscribe to the below event for more updates:

 
Update:This issue has been fixed,please verify from your end!!
 
Appreciate your patience,
Thanks,
Jenifer

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4 Replies
liv_hoxmark
Level 2

Same problem here, started yesterday, InstallShield 2018.

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keytechinst
Level 2

Same here! This hinders a lot of automation at our end here. What is the solution?

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Hi All,

 

There is an outage with  FlexNet Connect Service,respective team is looking into this.Please subscribe to the below event for more updates:

 
Update:This issue has been fixed,please verify from your end!!
 
Appreciate your patience,
Thanks,
Jenifer
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Thanks Jennifer.

We will wait patiently 🙂

 

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