geeting error emssage while reactivate license

[shivanandgupta]

@installshield i am unable to reactivate license ifor nstallshield

[SunilDamoder]

Hi Shivanand,

Thank you for contacting Revenera Support.

We have registered a case for your InstallShield activation query and the case number for your reference is: 02828182.

One of our support expertise engineer Vinay will be assisting you further.

Regards,
Sunil.
Revenera Support.

[shivanandgupta]

still i am facing problem, as i check website available license is showing 0 where total license is 1.