This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Re: Vista install issue
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Nov 19, 2008
05:21 AM
Vista install issue
I am getting the following error during installation:
C:\Windows\[System32/SysWOW64]\ctl3d32.dll
Access is denied
I have never had this with XP, and it doesn't seem to object to any other dlls being installed in that folder.
It's not a serious issue as the file is already there, but it would alarm anybody attempting to install the software.
I'm wondering either if there is a merge module that should be used instead (I can't find one, and maybe it would have the same problem), or whether it should be installing this dll somewhere else.
Alternatively I guess I could remove the file altogether, but the installation has to support everything from Windows 95 onwards, and I have no idea whether earlier versions of Windows need this file to be installed.
Any ideas please?
C:\Windows\[System32/SysWOW64]\ctl3d32.dll
Access is denied
I have never had this with XP, and it doesn't seem to object to any other dlls being installed in that folder.
It's not a serious issue as the file is already there, but it would alarm anybody attempting to install the software.
I'm wondering either if there is a merge module that should be used instead (I can't find one, and maybe it would have the same problem), or whether it should be installing this dll somewhere else.
Alternatively I guess I could remove the file altogether, but the installation has to support everything from Windows 95 onwards, and I have no idea whether earlier versions of Windows need this file to be installed.
Any ideas please?
(4) Replies
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Nov 25, 2008
09:13 AM
Are you requiring Administrative privileges for your install? Any user attempting to install anything to that folder in Vista must have admin privileges. Not sure why other dlls are working OK going to that folder...
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Nov 26, 2008
06:04 AM
alphacz wrote:
Are you requiring Administrative privileges for your install? Any user attempting to install anything to that folder in Vista must have admin privileges. Not sure why other dlls are working OK going to that folder...
I'll try running the install as administrator, and see if that makes any difference.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Dec 01, 2008
05:16 AM
I tried running the install as administrator. I still get the error message. The component is marked as "potentially locked", so it isn't a locking issue. The file comctl32.dll is in the same component, and therefore goes to the same folder, and doesn't give this error.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
‎Dec 08, 2008
08:24 AM
I've isolated ctl3d32.dll in a separate component, that doesn't have Vista in the list for the "Operating Systems" property. Despite this it still tries and fails to install the DLL.
Is this a known issue, and if so, are there any workarounds?
Is this a known issue, and if so, are there any workarounds?
![](/skins/images/D60DF682EA37BF37032955CE10F3F0BB/responsive_peak/images/icon_anonymous_message.png)