This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- Re: Upgrade Code same but old version not uninstalled
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Nov 08, 2007
10:52 AM
Upgrade Code same but old version not uninstalled
Usually when we release a new version, we change the ProductCode and leave the UpgradeCode intact. This way, when a user installs a new version MSI, the old version is automatically removed.
However, currently we're experiencing a problem where a version 1.1.26.10 is installed on a user's box and when he installs, 1.1.39.00, the old version is not removed. As a result, both versions are listed in Add/Remove Programs as separate installed applications.
We used Microsoft's ORCA applcation to look inside both MSI and confirmed that the product codes are different and the upgrade codes are the same.
What could be the cause of this behavior?
Thanks,
O.
However, currently we're experiencing a problem where a version 1.1.26.10 is installed on a user's box and when he installs, 1.1.39.00, the old version is not removed. As a result, both versions are listed in Add/Remove Programs as separate installed applications.
We used Microsoft's ORCA applcation to look inside both MSI and confirmed that the product codes are different and the upgrade codes are the same.
What could be the cause of this behavior?
Thanks,
O.
(1) Reply
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Nov 19, 2007
10:11 AM
Have you verified the VersionMin and VersionMax values of the Upgrade Table?
I would also look at what you have in the Attributes column.
The Default Express setting for the Attributes column is
msidbUpgradeAttributesVersionMinInclusive +
msidbUpgradeAttributesVersionMaxInclusive
I would also look at what you have in the Attributes column.
The Default Express setting for the Attributes column is
msidbUpgradeAttributesVersionMinInclusive +
msidbUpgradeAttributesVersionMaxInclusive
![](/skins/images/3B39CE851FDD5528C393F146EB70A2D0/responsive_peak/images/icon_anonymous_message.png)