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- Same issue - after migrating IS 12 to IS 2011 (InstallScript)
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‎Jul 19, 2011
12:21 PM
Uninstall entry not removed from Add/Remove Programs
Hello,
I am using InstallScript 2010 to create several language releases of the same installer.
Installation goes fine for all languages, but when I uninstall non English OS the uninstaller reports success but the entry is not removed from Add/Remove Programs.
When I click the entry to uninstall again I see the attached error ("An error occurred while trying to remove. It may have already been uninstalled. Would you like to remove from Add or Remove programs list?"
When I select "yes" the entry is removed and the registry key is cleaned.
I also noticed that after first uninstall the uninstall icon in Add/Remove changes.
Has anyone experienced this issue??
Thanks,
IG
I am using InstallScript 2010 to create several language releases of the same installer.
Installation goes fine for all languages, but when I uninstall non English OS the uninstaller reports success but the entry is not removed from Add/Remove Programs.
When I click the entry to uninstall again I see the attached error ("An error occurred while trying to remove
When I select "yes" the entry is removed and the registry key is cleaned.
I also noticed that after first uninstall the uninstall icon in Add/Remove changes.
Has anyone experienced this issue??
Thanks,
IG
(3) Replies
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‎Feb 10, 2012
10:26 AM
Hi IG,
I have recently migrated our IS version 12 InstallScript project to IS 2011. I am experiencing the same issue as you posted here -- were you able to find solution for this issue?
Any guidance on this will be appreciated.
Thanks,
Vinay
I have recently migrated our IS version 12 InstallScript project to IS 2011. I am experiencing the same issue as you posted here -- were you able to find solution for this issue?
Any guidance on this will be appreciated.
Thanks,
Vinay
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‎Jun 13, 2012
04:29 PM
Hi I am just posting in case anyone finds a solution. I am in the same boat.
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‎Jun 14, 2012
12:45 PM
In my case, I was using the following line to make all of my registry entries go to the 64-bit area of the Registry:
REGDB_OPTIONS = REGDB_OPTIONS | REGDB_OPTION_WOW64_64KEY;
I was calling this in OnBegin, and leaving it that way the entire time. Apparently it also affects the registry entries that are created to display in Add/Remove (although the product DOES show up there...?)
Anyway I more selectively use this command, only when I am actually creating Registry entries, and then reset the bit when I am done. Now my product goes away from Add/Remove after I install it.
To reset, use:
REGDB_OPTIONS = REGDB_OPTIONS & ~REGDB_OPTION_WOW64_64KEY;
Thanks!
REGDB_OPTIONS = REGDB_OPTIONS | REGDB_OPTION_WOW64_64KEY;
I was calling this in OnBegin, and leaving it that way the entire time. Apparently it also affects the registry entries that are created to display in Add/Remove (although the product DOES show up there...?)
Anyway I more selectively use this command, only when I am actually creating Registry entries, and then reset the bit when I am done. Now my product goes away from Add/Remove after I install it.
To reset, use:
REGDB_OPTIONS = REGDB_OPTIONS & ~REGDB_OPTION_WOW64_64KEY;
Thanks!
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