Unable to reach Flexera

[gschaatsbergen]

Having tried 3 different ways of reaching flexera and failed, I am getting pretty upset.

Tried to submit case, get a message that  i do not have the privilege

Tried to call, service is not available (message after being on hold for 5 minutes)

Tried to send mail to support, do not get a confirmation so i do not know if it went into a dark hole.

Is Revenera trying to scare customers away?

[cvirata · Accepted solution]

Hello @gschaatsbergen ,

We're sorry that you've encountered issues getting in contact with our Support Team. I've contacted the Support team on your behalf, and they've opened a case for you and have reached out for more information. Do let me know if you do not hear back. Again, we apologize for the inconveniences you experience. 

[gschaatsbergen]

Thank you for taking this up