gschaatsbergen
Flexera beginner

Unable to reach Flexera

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Having tried 3 different ways of reaching flexera and failed, I am getting pretty upset.

Tried to submit case, get a message that  i do not have the privilege

Tried to call, service is not available (message after being on hold for 5 minutes)

Tried to send mail to support, do not get a confirmation so i do not know if it went into a dark hole.

Is Revenera trying to scare customers away?

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cvirata
Community Manager Community Manager
Community Manager

Re: Unable to reach Flexera

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Hello @gschaatsbergen ,

We're sorry that you've encountered issues getting in contact with our Support Team. I've contacted the Support team on your behalf, and they've opened a case for you and have reached out for more information. Do let me know if you do not hear back. Again, we apologize for the inconveniences you experience. 

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cvirata
Community Manager Community Manager
Community Manager

Re: Unable to reach Flexera

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Hello @gschaatsbergen ,

We're sorry that you've encountered issues getting in contact with our Support Team. I've contacted the Support team on your behalf, and they've opened a case for you and have reached out for more information. Do let me know if you do not hear back. Again, we apologize for the inconveniences you experience. 

View solution in original post

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gschaatsbergen
Flexera beginner

Re: Unable to reach Flexera

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Thank you for taking this up

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