Standalone Build license invalidated upon moving VM to new hardware
We had InstallShield 2021 SAB installed and working on a build server VM in Hyper-V. We purchased new hardware, and a coworker "moved" the VM from the old machine to the new machine using whatever mechanism Hyper-V provides for that. Now our builds are failing with:
I decided to uninstall and reinstall the standalone build to see if the installer is what asks for the license information. It is, and upon reinstall it provided me with a new Host ID for the new hardware, which my boss was able to exchange on Revenera's website for a new .lic file. I'm guessing this only worked because we have the Premiere edition of InstallShield, which comes with 5 standalone build licenses. So we've probably blown one license, and as much as I'd like to recover that one, it appears this forum is not a quick way to get support. So.