- Revenera Community
- :
- InstallShield
- :
- InstallShield Forum
- :
- SigningHelper: error 0x80190193 while attempting to sign file
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
SigningHelper: error 0x80190193 while attempting to sign file
Hi When building a project we get this error, when starting the build under another user everything is working just fine. So I'm looking for user specific setting.
- Tags:
- signing
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi remko_peters,
You are trying build with the same user who installed installshield or its different user, meaning if user A installed installshield and you are log in user A credentials and build the project right
The certificate are coming from certificate store? If yes, it's installed to store by the same user you logged in to build if not install the certificate with current user or installed certificate to machine instead of user so that all user will get access to the certificates
Refer below kb for importing certificate to store
Also make sure you have installed the hotfix for digital signing
Please use the following link to access a KB article for digital signing an installshield installer
https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShield-2015-SP2-and-above/ta-p/121641
Regards,
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi @varul
A user A (admin) has installed Installshield. User B has used it and was working successfully. Now User C takes over from user B.
And only this part of the build process is not working.
We are using the method with a pfx-file. So no personal certificate-stores.
Best,
Remko
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi remko_peters,
Did you installed the hotfix in your machine or not? Please check if not installed install it
Check both B and C has preqvileages like if B has administrator make sure C has a administrator access and check both user permissions.
If you still have issue please raise a support ticket.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Please use the following link to access a KB article for digital signing an installshield installer
https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShiel...
You can see the same link in my previous comments as well
![](/skins/images/8C9D13A71C7F7695F3262372C0172D68/responsive_peak/images/icon_anonymous_message.png)