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Jan 25, 2013
01:56 PM
Runtime Error! / isdev.exe / abnormal program termination
Hello, I am completely new to the Admin Studio Suite and have recently been tearing into MSIs with InstallShield 2012 Spring SP1.
Whenever I click on MSI Debugger, I get the error above in the title. Any suggestions? This is on a Win 7 SP1 x64 box. Thanks!!!
Whenever I click on MSI Debugger, I get the error above in the title. Any suggestions? This is on a Win 7 SP1 x64 box. Thanks!!!
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Jan 28, 2013
02:52 PM
I also see this issue using the MSI output by my project. However, other MSI's do not cause isdev.exe to crash. I am also using Win7(x64), InstallShield Spring 2012 (SP1).
I have already done a repair, uninstall/reinstall, as well as made several tweaks to the project. Nothing worked.
I also tried following the instructions in: "Q211606: HOWTO: Troubleshoot an InstallShield IDE Crash", but no log file was produced.
This is unfortunate because one of the factors we used to select InstallShield was the MSI Debugger feature, which does not appear to work in this case.
Perhaps I could factor out Win7 (x64) by building a VM and transferring our InstallShield license there...
Log Name: Application
Source: Application Error
Date: 1/28/2013 11:20:10 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: *********
Description:
Faulting application name: isdev.exe, version: 19.0.0.185, time stamp: 0x504d4b34
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xcccccccc
Faulting process id: 0xe98
Faulting application start time: 0x01cdfd7b8ab8ab73
Faulting application path: C:\Program Files (x86)\InstallShield\2012Spring\System\isdev.exe
Faulting module path: unknown
Report Id: f79c3e2a-696e-11e2-85eb-c0cb38ce3dcf
Event Xml:
1000
2
100
0x80000000000000
52651
Application
*********
isdev.exe
19.0.0.185
504d4b34
unknown
0.0.0.0
00000000
c0000005
cccccccc
e98
01cdfd7b8ab8ab73
C:\Program Files (x86)\InstallShield\2012Spring\System\isdev.exe
unknown
f79c3e2a-696e-11e2-85eb-c0cb38ce3dcf
I have already done a repair, uninstall/reinstall, as well as made several tweaks to the project. Nothing worked.
I also tried following the instructions in: "Q211606: HOWTO: Troubleshoot an InstallShield IDE Crash", but no log file was produced.
This is unfortunate because one of the factors we used to select InstallShield was the MSI Debugger feature, which does not appear to work in this case.
Perhaps I could factor out Win7 (x64) by building a VM and transferring our InstallShield license there...
Log Name: Application
Source: Application Error
Date: 1/28/2013 11:20:10 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: *********
Description:
Faulting application name: isdev.exe, version: 19.0.0.185, time stamp: 0x504d4b34
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xcccccccc
Faulting process id: 0xe98
Faulting application start time: 0x01cdfd7b8ab8ab73
Faulting application path: C:\Program Files (x86)\InstallShield\2012Spring\System\isdev.exe
Faulting module path: unknown
Report Id: f79c3e2a-696e-11e2-85eb-c0cb38ce3dcf
Event Xml:
isdev.exe
19.0.0.185
504d4b34
unknown
0.0.0.0
00000000
c0000005
cccccccc
e98
01cdfd7b8ab8ab73
C:\Program Files (x86)\InstallShield\2012Spring\System\isdev.exe
unknown
f79c3e2a-696e-11e2-85eb-c0cb38ce3dcf