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Reactivation installshield
Hello,
I'm not able to reactived my license on InstallShield 2011.
I choose offline activation, it show me the request text, i click "next" and after it say me "Activation Complete!".
So after i start InstallShield and the popup "InstallShield Reactivation" appear again.
What i must do ? Thanks.
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Hi @,
Can you try the below:
a. TSConfig /return-TSConfig you will find under InstallShield's system folder Eg:C:\Program Files<86>\InstallShield\2011\System\TSConfig.exe
b. Process return request via InstallShield Activation Service (https://activationservice.installshield.com/doLogin.do)
- Note-If you can't do,feel free to send request file to Flexera support via:
support@flexerasoftware.com.You will get response from them.
c. Set TransactionPendingKey to 2 using regedit software under the registry key of HKEY_CURRENT_USER\Software\InstallShield\17\
d. Launch InstallShield and load response
e. TSConfig /activate
f. Process request via ISAS (https://activationservice.installshield.com/doLogin.do)-Same note applies here as well.
g. Set TransactionPendingKey to 1 under the registry key of HKEY_CURRENT_USER\Software\InstallShield\17\
h. Launch InstallShield and load response
If that doesn't help contact Flexera support via:
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720
Or via mail, support@flexerasoftware.com
Thanks,
Jenifer