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Reactivating InstallShield 2020 fails with error 51406 - Fullfilment record is disabled
I have InstallShield 2020 R3 installed on a Windows 7 PC that I haven't used in a while. The license is not expired.
I tried opening it today and I got a message that I need to reactivate it.
When I try to reactivate I get the error: 51406 - Fulfillment record is disabled.
I have attached print screens.
Please help!
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Hi Alexandru,
Thank you for contacting Revenera Support.
We would require few product details to further assist you. As those details are very confidential, I request you share us through the case email which is just created and the same for your reference is 02799928.
Regards,
Sunil.
Revenera Support.
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Hi SunilDamoder,
I have the same problem.
Both online and offline activation did not work for me.
What should I do to get my InstallShield 2020 re-activated?