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Guido_Herrling
Level 3

Microsoft Visual C++ 2015 Update 3 Redistributable Package (x64) does not install

Hi there.

We have the problem, that "Microsoft Visual C++ 2015 Update 3 Redistributable Package (x64)" does not get installed.

Here is the environment:
Target: Windows 7 64-bit
Here are some relevant InstallShield ism settings:
- General -> Template Summary: x64;0
- Redistributables selected: "Microsoft Visual C++ 2015 Update 3 Redistributable Package (x64)", "Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86)", "Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86)", "Microsoft .NET Framework 3.5 SP1", "Microsoft .NET Framework 4.6.1 Full"

"Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86)" seems to get installed.

Who could help us out?
I think that prq are still misconfigured by default (several issues with x64 with IS 2011, several issues with "Visual Studio installed Computers" getting error message with IS2015).

regards
G.Herrling
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davidstevenkim
Level 2

Two main possibilities why it may not be getting installed:

1) PRQ OS condition not met
2) [System64Folder]msvcp140.dll already exists with version 14.0.24212

Recommend:
Check your target machine for msvcp140.dll & version.

Lastly:
The default InstallShield 2016 C++ 2015 Update 3 PRQ works fine on Win 7 x64. Provided you have not changed it.
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