This morning when I loaded Installshield (2008) I encountered an error message that the license had been corrupted and it was necessary to repair the license. 😞 I attempted an online activation but this failed and so sent the license request file via e-mail and got the response back.
I went back to IS2008 to continue with offline activation, I loaded Installshield clicked Yes to Repair the licence then TSConfig.exe crashes and I am unable to progress any further.
Mike Marino wrote: Our support people can walk you through getting this fixed. They have fixed it for a number of others.
Sorry to bring this thread back to life but we have a need to use this version of IS2008 and it is doing exactly the same as this thread states. We did move the license from an old PC to a new one after the old one failed us so we know the hardware is different. We reused the license code from the original PC after we went through and deactivated the license and removed the software from it. We came to run InstallShield after installing it onto the new PC and we get this corrupt license issue for obvious reasons. The Product ID does not match the new hardware. We followed the repair process as directed. At the end after all attempts at online repairs failed we saved the request code and emailed it. After continuing we click the button to run InstallShield again and nothing happens after TSConfig quits. We then manually run IS2008 after it told us it would request the response code the next time it ran and it now just crashes over and over. Who do I need to speak to to fix this since you mention it can be fixed? Can you put them in touch with me here so others can see the resolution?
Visual Studio 2012 + Installshield 2012 Spring Limited Edition When trying to repair the license either by clicking "Yes" or C:\Program Files (x86)\InstallShield\2012SpringLE\System>TSConfig.exe /repair, Installshield Verification Wizard crashes. Can anybody help?
Please POST if you know the issue and can post it. If you can walk someone through it. I guarantee the developers who use your product can follow instructions.
The Tsconfig.exe /repair works, check your About -> Help. However it will continue to throw the C++ error if you try to connect through the installshield gui.
Just run the repair and then check. The error reoccurring made me think it didn't repair.
1. go to registry edit 2. use the find function on the registry edit to find out all the Installshield folder and then delete them. (be careful when deleting the folder. i didn't delete the folder which is point to visual studio. ) 3. Reinstall Installshield. 4. Restart your pc 5. Create new setup project using installshield. 6. A license corrupted message box will appear and then click on Yes button to repair the license. 7. A Repair License Form will appear and then click Repair button and wait for a while.
after repairing the license, visual studio should be able to create the setup project.
