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Lukesh_singla
Level 2
‎Jul 23, 2024 08:03 AM

Installshiled 2020 SP3 R1 - license activation issue

I activated InstallShield premium subscription 3 days back and it was working fine , today it got disconnected and InstallShield keeps asking to enter activation ID , even after successful activation , hence unable to launch InstallShield , this key has not been used on any other machine.

 

I tried to return license which also failed , so i am unable to reactivate as well , I have already raised a case for this , but there has been no response till now.

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SunilDamoder
Revenera Moderator Revenera Moderator
Revenera Moderator
‎Jul 23, 2024 11:54 AM

Hi Lukesh,

Thank you for contacting Revenera Support.

I have created a case for your product reactivation issue and the case number for your reference is 02882242.

I will be assisting you further through the case email.

Regards,
Sunil.
Revenera Support.

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