This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lukesh_singla
Level 3
‎Jul 23, 2024 08:03 AM

Installshiled 2020 SP3 R1 - license activation issue

I activated InstallShield premium subscription 3 days back and it was working fine , today it got disconnected and InstallShield keeps asking to enter activation ID , even after successful activation , hence unable to launch InstallShield , this key has not been used on any other machine.

 

I tried to return license which also failed , so i am unable to reactivate as well , I have already raised a case for this , but there has been no response till now.

Labels (1)
Labels
0 Kudos
(1) Reply
SunilDamoder
Revenera Moderator Revenera Moderator
Revenera Moderator
‎Jul 23, 2024 11:54 AM

Hi Lukesh,

Thank you for contacting Revenera Support.

I have created a case for your product reactivation issue and the case number for your reference is 02882242.

I will be assisting you further through the case email.

Regards,
Sunil.
Revenera Support.

0 Kudos