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megha_3781
Level 5
‎Jan 21, 2014 04:46 AM

Installscript Project - Target machine setting recognizing Windows 8.1 as Windows 8 p

Installscript Target machine not recognizing Windows 8.1

Recently upgraded my Installshield 2012 Spring project to Installshield 2013 Premium to support Windows 8.1.
Mine is an Installscript project.

We have operating system specific components which needs be installed based on Operating system.
I added a new component for Windows 8.1 and chose Target Machine -> Operating System as Windows 8.1/Server 2012 R2.
I have another component for Windows 8.
But when installed , Windows 8 component is getting installed on Windows 8.1 instead of Windows 8.1 component.
I checked thouroughly and didn't find any issue in my script.

Any idea what is this issue?
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(8) Replies
DebbieL
Level 17
‎Jan 22, 2014 08:37 AM

The Setup.exe manifest files need to be modified to account for Windows 8.1. To resolve this, download the fix in the following KB article:
http://flexerasoftware.force.com/articles/en_US/ISSUE/Windows-Compatibility-Issues-on-Windows-8-1-and-Server-2012-R2-for-Suite-and-InstallScript-Projects

That should resolve the problem you're seeing.
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megha_3781
Level 5
‎Jan 23, 2014 04:08 AM

Thanks a lot DebbieL . I will try the solution mentioned in the article.
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megha_3781
Level 5
‎Jan 28, 2014 10:10 PM

I tried the fix. Now it is notrecongnizing Windows 8.1 as 8.

But if I have a component for Windows 8.1 that is not getting installed.

The folder is blank. the Windows 8.1 specific files are not getting installed. Before Windows 8 files were getting installed.

Now nothing.
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DebbieL
Level 17
‎Jan 31, 2014 07:38 AM

Thank you for reporting that. Our Engineering team is looking into the issue that you described. We'll post an update in this thread when more information is available.
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joshstechnij
Level 10 Flexeran
Level 10 Flexeran
‎Jan 31, 2014 12:31 PM

The issue you are seeing is related to the InstallScript build process. One of the parts of the build was not updated correctly to allow for components set to just OS platform Windows 8.1/2012 R2. As a result these components will be removed from the final built setup. You can see this by looking at the components in the setup with the InstallScript Cabinet viewer.

The following steps should resolve this behavior:
1. Extract PrjMgr.dll from the attached zip file.
2. Make a backup copy of \Program Files\InstallShield\2013\System\PrjMgr.dll.
3. Copy the extracted PrjMgr.dll to \Program Files\InstallShield\2013\System.
4. Rebuild and test your project.

After updating PrjMgr.dll any components in your project that are set to only install on Windows 8.1/2012 R2 should appear in the component list in the InstallScript Cabinet viewer.
PrjMgrIS2013SP1.zip
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megha_3781
Level 5
‎Feb 05, 2014 10:34 PM

Thanks . This resolution worked fine. Now 8.1 specific component is getting installed on Windows 8.1.
Thanks for quick response and helping me out.
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SimonG
Level 5
‎Mar 17, 2014 11:20 AM

Is there a fix for InstallShield 2012, InstallScript projects, because I have the same problem with SYSINFO in InstallShield 2012?
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SimonG
Level 5
‎Mar 18, 2014 03:17 PM

The manifests themselves, attached to the bug report, work fine for IS2012 as far as I can tell so that the setup.exe correctly targets 8.1 and 2012 R2 by means of the embedded manifests. So I get 6.3 instead of 6.2 in the SYSINFO version fields now when I've rebuilt the setups with the InstallShield environment "patched" (I just put the manifests in the InstallShield 2012\Support folder and ignored the other part).
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