I have an installer “A” which installs two other applications, and the only entrance that remains in Add \ Remove Programs is the "A". I installed the version 1, and everything's fine. If uninstall this version from Add \ Remove Programs, or from the same setup to install any problem. But:
1. I did the version 2, and on a machine with has installed version 1 I introduce the new version and run setup. What happens is that it makes an update, no uninstall and reinstall. And this is a problem.
2. Another problem, I am going to uninstall but one program is running. The unistall is not doing well (there is a program running, is logical), but the problem is that the uninstaller has not said anything.
These problems are the ones who have asked me to resolve…
For point 1) , your application 1 is not uninstalled because your new installation (application 2) is not a major upgrade . Just modify your application Product Code with new guid to make your new installer a major upgrade.
For point 1) , your application 1 is not uninstalled because your new installation (application 2) is not a major upgrade . Just modify your application Product Code with new guid to make your new installer a major upgrade.
Bernard.
thanks Bernard about my point 2) I resolve it, I tried it, and the installshield said that a program is runing, and we can retry, ignore or cancel. If we choose ignore, it does not install well...
About point 1) I saw that appears a screen that said it will be made an update. If I selecc "Yes" it does not work well, it does not update the files. What can I keep appearing that screen?
If your new installer perform a major upgrade it should first unsinstall previous version of your application (cf my previous answer).
Bit if it does not (minor upgrade, this means you did not change Product Code) , if files are not updated, this could mean that your file versions are not managed correctly (increasing file version is a requirement, Windows Installer does not deal with dates like it is with Installscript projects) . If some of your files cannot be versioned, you need to associate versioned "Companions files" for those files (typically .txt or any other kind of file with no version).
