Level 2

InstallShield Lite Perpetual License purchase


We bought an InstallShield Lite Perpetual License on June 9 and we received nothing from the server, neither confirmation email nor license number.

Has there been a problem on the server this day ?

Apparently there is no way to retrieve the purchase information as it was not asked to create an account.

Thank you


Fred from Ice Development (France).

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Flexera Alumni

Hi @icedev ,


I would suggest you to contact Flexera support where activation cases can be solved with ease of fast response.

Please write a mail to with the details you have.




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