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cookd53
Level 2
‎Jan 30, 2012 10:39 AM

Install Shield Time Limited Trial

Hi,

I was trying to move my installation of Install Shield Professional 2012 from one machine to another. I uninstalled on the old machine and then installed on the new machine. It said the license is already in use. I tried to reinstall the product on the old machine, but now I constantly get a popup saying "InstallShield Time Limited Trial". If I enter my serial number, it looks like the activation has been successful (saying Activation Complete), but when I try to start Install Shield again, I get the same popup. Please help! I am now without a working installation.
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cookd53
Level 2
‎Jan 30, 2012 10:56 AM

I have answered my own question.

Open a command prompt up and navigate to C:\Program Files\InstallShield\2012\System (or wherever you installed the product).

Type tsconfig /return

This will return the license and the new installation should work. tsconfig /? should also give you lots of other options which could help you out.

Enjoy!
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