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richard_a_co
Level 2
‎Dec 15, 2020 07:28 AM

Install Shield Install on new machine

I got a new machine from work and when installing Install Shield 2016 I get License Copy exceeded.  I assume they never returned the license from the OLD machine.  I cannot get IS 2016 to activate on the new machine

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shunt
Revenera Moderator Revenera Moderator
Revenera Moderator
‎Dec 16, 2020 05:33 AM

Please contact Revenera Technical Support - they will be able to help you get the license activated and working again. 

You can reach support using the  information below:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Please be sure that you have your activation code/serial number available when you make contact.

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