ISDEV - fatal error -6199

[adirisr]

Hi,

I am using jenkins pipeline with installshield build.

When reaching installshield phase i am came across:

spProject->Open Failed
ISDEV : fatal error -6199: Internal build error
Unspecified error

Further details:

1. SAB 2018 installed along with installshield premire 2018 SP2
2. The error below is shown after adding -v argument
3. when running the build manually it works just fine without any installshield errors  and ism created sucesfully
4. i am used the same account for jenkins service and installshield software installation

Please advice,

Thank you

[varul]

Hi adirisr

Please contact support and raise a new support case, you can contact them directly via phone using number provided at this link, they will help  you to raise a case and help you to solve this issue,

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720