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wimcolgate
Level 4

Fonts lost when using upgrade table

A fresh install with my .msi will install the the font files as expected in a sub-directory of my installation, and register them with the system.

But when I upgrade my product, which is a major upgrade, we uninstall the old software, and perform an installation with the new SW -- but in doing so the font files are not installed.

As mentioned in the title, I am using the upgrade table (min/max, etc.).

I'm really at a loss as to why this happens. Can any one shed any light on this phenomenon?
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tjohnson1
Technical Writer
Technical Writer

Are the fonts included in the new install? They will need to be if this is a major upgrade. You could also mak the component for the fonts as permanent in the old version so that they do not get uninstalled.
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wimcolgate
Level 4

The fonts are in fact in the bundle (ORCA verified) -- the files are dynamic -- as is the entire bundle. All files are installed *except* the font files.
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