cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Eyal_Goren
Level 6

Error during activation of installer: com.installshield.wizard.Wizard

Hi,

We are trying to run the installer on SOlaris machine and recieve:

could not utilize start class: com.installshield.wizard.Wizard

We don't use any anti virus on that machine, what can cause it?

Eyal
Labels (1)
0 Kudos
(6) Replies
CChong
Level 11 Flexeran
Level 11 Flexeran

To get some better debugging info about this exception, try running the setup.jar on the solaris box using the command;

java -Dis.debug=1 -jar setup.jar

if you have the jar file for the installer handy. Let's see what other exceptions are being thrown. Also, find out what version of java you use when you run the above command, using:

java -version
0 Kudos
Eyal_Goren
Level 6

Hi Brian,

We found the problem, our /var/tmp was 100% capacity, after reducing it, the installer started to work.

Thanks
Eyal
0 Kudos
barton01
Level 2

I am getting the same message while trying to install Disney Pixar Cars game. help me please!
barton01
0 Kudos
Eyal_Goren
Level 6

What is the the amount of space available on /var ?
0 Kudos
barton01
Level 2

How do I find that out? I'm sorry...I'm pretty computer literate but not when it comes to the real technical stuff.
0 Kudos
Eyal_Goren
Level 6

Do:

df -k /var
df -k /tmp

What is the output of each call?
0 Kudos