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palanisamy
Level 7

Error 27519. Error updating XML file

I have Product A and ProductB, Bother of them are similar product and installed on different location, Both of them have different product code, product name, Upgrade code and same component code.

During the installation Product A updates Product A tomcat server.xml file using XML files, and Product B updates Product B tomcat server.xml file using Installshield XML files.

If we install individual product on same machine, While during the uninstallation it not thows Error 27519.

If we install both the product on same machine, while during uninstallation of ProductA/ProductB throws the error dialog "Error 27519. Error updating XML file ...\server.xml"

Please help.
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jmallon
Level 3

palanisamy wrote:
Both of them have different product code, product name, Upgrade code and same component code.


You're using the same component code? If so that's the problem.

Installer A registers component guid A to reference changes to file A. Installer B reregisters component guid A to reference changes to file B. When you uninstall A the installer tries to roll back it's changes to it's file under component guid A - which is pointing to file B.
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