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frank_bogensper
Level 2
‎Nov 29, 2012 09:17 AM

Error 20661 - registration required

Hi,

after filling the form for "InstallShield Limited Edition for Visual Studio" I received an email with an activation key. After installing InstallShield and starting Visual Studio 2010 I am asked to activate InstallShield. But when I enter that given key, I receive the following error:

Error 20661 - The serial number you purchased requires product registration prior to serial number activation.

None of the solutions from this thread (http://community.flexerasoftware.com/showthread.php?t=198593&highlight=20661) worked for me.

What can I do?

System Information:

Win 7 SP1, Visual Studio 2010 SP1 (10.0.40219.1)
Preview file
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(3) Replies
vinodkarthi
Level 4
‎Nov 30, 2012 01:41 AM

Hi,

Please check your private messages to find the serial key that I have mailed across.

Thanks,
Vinod
__________________
InstallShield Support Engineer
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vinodkarthi
Level 4
‎Nov 30, 2012 01:51 AM

Hi,

I have sent a new serial key to your private messages. Please try activating your product using the new serial key.

Thanks,
Vinod
__________________
InstallShield Support Engineer
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frank_bogensper
Level 2
‎Nov 30, 2012 04:48 AM

The new activation key worked fine.

Thanks! 🙂
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